Sharpen
Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.
Market Share of Sharpen
Current Customer(s)
37
Market Share (Est.)
0.00%
Ranking
#79
Top Competitors and Alternatives of Sharpen
The top three of Sharpen’s competitors in the Contact Center category are Wix with 79.21%, Zendesk with 10.44%, Agile CRM with 2.78% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1255062 | 79.21% | Sharpen vs Wix |
| Zendesk | 165482 | 10.44% | Sharpen vs Zendesk |
| Agile CRM | 44104 | 2.78% | Sharpen vs Agile CRM |
| Freshworks | 32098 | 2.03% | Sharpen vs Freshworks |
| Salesforce Service Cloud | 8160 | 0.51% | Sharpen vs Salesforce Service Cloud |
| Bitrix24 | 8094 | 0.51% | Sharpen vs Bitrix24 |
| Mitel | 7356 | 0.46% | Sharpen vs Mitel |
| LiveAgent | 6679 | 0.42% | Sharpen vs LiveAgent |
| Zoho Desk | 5207 | 0.33% | Sharpen vs Zoho Desk |
| Genesys | 4552 | 0.29% | Sharpen vs Genesys |
| Wipro | 3652 | 0.23% | Sharpen vs Wipro |
| PICS | 3593 | 0.23% | Sharpen vs PICS |
| Avaya Contact Center | 3302 | 0.21% | Sharpen vs Avaya Contact Center |
| NICE inContact | 2883 | 0.18% | Sharpen vs NICE inContact |
| Aircall | 2796 | 0.18% | Sharpen vs Aircall |
| Five9 | 2776 | 0.18% | Sharpen vs Five9 |
| Genesys PureCloud | 2773 | 0.18% | Sharpen vs Genesys PureCloud |
| Verint | 2661 | 0.17% | Sharpen vs Verint |
| LogMeIn Rescue | 2315 | 0.15% | Sharpen vs LogMeIn Rescue |
| Comm100 Live Chat | 2099 | 0.13% | Sharpen vs Comm100 Live Chat |
Popular Comparisons
Top Competitors and Alternatives of Sharpen
The top three of Sharpen’s competitors in the Contact Center category are Wix with 79.21%, Zendesk with 10.44%, Agile CRM with 2.78% market share.
Sharpen vs Wix
Sharpen vs Zendesk
Sharpen vs Agile CRM
Sharpen vs Freshworks
Sharpen vs Salesforce Service Cloud
Sharpen vs Bitrix24
Sharpen vs Mitel
Sharpen vs LiveAgent
Customers of Sharpen
Around the world in 2025, over 36 companies have started using Sharpen as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Caterpillar Inc. | 10,000+ | Irving | Texas | United States |     |
| Nielsen | 10,000+ | New York City | New York | United States | |
| SiriusXM | 5,000 - 9,999 | New York City | New York | United States | |
| Avaya | 5,000 - 9,999 | Morristown | New Jersey | United States | |
| RingCentral | 5,000 - 9,999 | Belmont | California | United States | |
| Velocity | 500 - 999 | Holland | Ohio | United States | |
| South Central Indiana REMC | 100 - 249 | Martinsville | Indiana | United States | |
| Apprisen | 100 - 249 | Gahanna | Ohio | United States | |
| VDS | 100 - 249 | Grand Rapids | Michigan | United States | |
| Sharpen | 50 - 99 | Indianapolis | Indiana | United States | |
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Sharpen Customers by Products and Services
The top three products and services offering customers that use Sharpen for Contact Center are Customer Service (4), Technology (3), Cloud Communications (2).
Customers
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Sharpen Customers by Employee Size
The majority of Sharpen's customers for the contact-center category fall in the company size of 10,000+ employees (13 companies), 5,000 - 9,999 employees (6 companies), 100 - 249 employees (4 companies).
Employee Size
Sharpen Customers by Geography
The top three geographies of Sharpen for contact-center are the United States with 28(77.78%), Canada with 3(8.33%), Ireland with 2(5.56%) customers respectively.
Customers
Employees of Sharpen
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FAQ
Find answers to the most often asked questions by users.
Who are the top Sharpen competitors?
Sharpen’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Sharpen competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sharpen and 40,000 other technologies on the internet. You can also compare Sharpen and its feature with top competitors here : Sharpen vs Wix Sharpen vs Zendesk Sharpen vs Agile CRM.
What is Sharpen customer distribution based on company size?
What is Sharpen market share in the contact-center?
What are the top countries that use Sharpen?
What are the top industries that use Sharpen?
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