Bitrix24
Bitrix24 is an online or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project manageme...Read more
Market Share of Bitrix24
Current Customer(s)
8400
Market Share (Est.)
0.53%
Ranking
#6
Top Competitors and Alternatives of Bitrix24
The top three of Bitrix24’s competitors in the Contact Center category are Wix with 80.54%, Zendesk with 9.95%, Freshworks with 2.16% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1283230 | 80.54% | Bitrix24 vs Wix |
| Zendesk | 158537 | 9.95% | Bitrix24 vs Zendesk |
| Freshworks | 34396 | 2.16% | Bitrix24 vs Freshworks |
| Agile CRM | 27921 | 1.75% | Bitrix24 vs Agile CRM |
| Salesforce Service Cloud | 8625 | 0.54% | Bitrix24 vs Salesforce Service Cloud |
| Mitel | 7454 | 0.47% | Bitrix24 vs Mitel |
| LiveAgent | 6229 | 0.39% | Bitrix24 vs LiveAgent |
| Zoho Desk | 5399 | 0.34% | Bitrix24 vs Zoho Desk |
| Genesys | 4543 | 0.29% | Bitrix24 vs Genesys |
| PICS | 3732 | 0.23% | Bitrix24 vs PICS |
| Wipro | 3671 | 0.23% | Bitrix24 vs Wipro |
| Avaya Contact Center | 3322 | 0.21% | Bitrix24 vs Avaya Contact Center |
| NICE inContact | 3070 | 0.19% | Bitrix24 vs NICE inContact |
| Genesys PureCloud | 2995 | 0.19% | Bitrix24 vs Genesys PureCloud |
| Five9 | 2891 | 0.18% | Bitrix24 vs Five9 |
| Aircall | 2874 | 0.18% | Bitrix24 vs Aircall |
| Verint | 2688 | 0.17% | Bitrix24 vs Verint |
| LogMeIn Rescue | 2427 | 0.15% | Bitrix24 vs LogMeIn Rescue |
| Comm100 Live Chat | 2202 | 0.14% | Bitrix24 vs Comm100 Live Chat |
| Talkdesk | 1364 | 0.09% | Bitrix24 vs Talkdesk |
Popular Comparisons
Top Competitors and Alternatives of Bitrix24
The top three of Bitrix24’s competitors in the Contact Center category are Wix with 80.54%, Zendesk with 9.95%, Freshworks with 2.16% market share.
Bitrix24 vs Wix
Bitrix24 vs Zendesk
Bitrix24 vs Freshworks
Bitrix24 vs Agile CRM
Bitrix24 vs Salesforce Service Cloud
Bitrix24 vs Mitel
Bitrix24 vs LiveAgent
Bitrix24 vs Zoho Desk
Customers of Bitrix24
Around the world in 2025, over 8386 companies have started using Bitrix24 as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Uralchem | 10,000+ | Elkhart | Indiana | United States |   |
| PhosAgro | 10,000+ | Zug | Zug | Switzerland |   |
| United Company RUSAL plc | 10,000+ | Zug | Zug | Switzerland | |
| Deakin University | 10,000+ | Burwood | Victoria | Australia | |
| Sopra Steria | 10,000+ | Paris | Ile-de-France | France | |
| Polyus OAO | 10,000+ | London | England | United Kingdom | |
| Roust | 10,000+ | New York City | New York | United States | |
| FDA | 10,000+ | Silver Spring | Maryland | United States | |
| Bank Rakyat Indonesia (Persero) | 10,000+ | Jakarta | Jakarta | Indonesia | |
| Nordgold | 10,000+ | London | England | United Kingdom | |
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Bitrix24 Customers by Products and Services
The top three products and services offering customers that use Bitrix24 for Contact Center are Marketing (56), Digital Marketing (54), Seo (52).
Customers
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Bitrix24 Customers by Employee Size
The majority of Bitrix24's customers for the contact-center category fall in the company size of 0 - 9 employees (2540 companies), 20 - 49 employees (2465 companies), 100 - 249 employees (1127 companies).
Employee Size
Bitrix24 Customers by Geography
The top three geographies of Bitrix24 for contact-center are the Brazil with 1469(27.42%), United States with 1220(22.77%), Ukraine with 675(12.60%) customers respectively.
Customers
Employees of Bitrix24
Also see other Products/Services by Bitrix24 in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Bitrix24 competitors?
Bitrix24’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Bitrix24 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bitrix24 and 40,000 other technologies on the internet. You can also compare Bitrix24 and its feature with top competitors here : Bitrix24 vs Wix Bitrix24 vs Zendesk Bitrix24 vs Freshworks.
What is Bitrix24 customer distribution based on company size?
What is Bitrix24 market share in the contact-center?
What are the top countries that use Bitrix24?
What are the top industries that use Bitrix24?
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