NICE inContact
NICE inContact's cloud call center software enables better customer service with automatic call distribution (ACD), interactive voice response (IVR), ...Read more
Market Share of NICE inContact
Current Customer(s)
3171
Market Share (Est.)
0.20%
Ranking
#18
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Contact Center category are Wix with 76.83%, Zendesk with 10.67%, Agile CRM with 2.71% market share.
Popular Comparisons
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Contact Center category are Wix with 76.83%, Zendesk with 10.67%, Agile CRM with 2.71% market share.
NICE inContact vs Wix
NICE inContact vs Zendesk
NICE inContact vs Agile CRM
NICE inContact vs Freshworks
NICE inContact vs Mitel
NICE inContact vs Salesforce Service Cloud
NICE inContact vs Bitrix24
NICE inContact vs Genesys
Customers of NICE inContact
Around the world in 2025, over 3171 companies have started using NICE inContact as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| State Of Oklahoma | 10,000+ | Oklahoma City | Oklahoma | United States |     |
| IBM | 10,000+ | Armonk | New York | United States | |
| Contra Costa County | 10,000+ | Martinez | California | United States | |
| Boston Scientific | 10,000+ | Marlborough | Massachusetts | United States | |
| AbbVie | 10,000+ | North Chicago | Illinois | United States | |
| Conduent | 10,000+ | Florham Park | New Jersey | United States | |
| Raymond James | 10,000+ | St. Petersburg | Florida | United States | |
| Emory University | 10,000+ | Atlanta | Georgia | United States | |
| Drägerwerk AG & Co. KGaA | 10,000+ | Luebeck | Schleswig-Holstein | Germany | |
| IDP Education | 10,000+ | Docklands | Victoria | Australia | |
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NICE inContact Customers by Products and Services
The top three products and services offering customers that use NICE inContact for Contact Center are Consulting (39), Managed Services (38), Cloud Services (37).
Customers
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NICE inContact Customers by Employee Size
The majority of NICE inContact's customers for the contact-center category fall in the company size of 0 - 9 employees (1070 companies), 20 - 49 employees (446 companies), 100 - 249 employees (385 companies).
Employee Size
NICE inContact Customers by Geography
The top three geographies of NICE inContact for contact-center are the United States with 2744(89.38%), United Kingdom with 87(2.83%), Canada with 71(2.31%) customers respectively.
Customers
Employees of NICE inContact
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FAQ
Find answers to the most often asked questions by users.
Who are the top NICE inContact competitors?
NICE inContact’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of NICE inContact competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE inContact and 40,000 other technologies on the internet. You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs Wix NICE inContact vs Zendesk NICE inContact vs Agile CRM.
What is NICE inContact customer distribution based on company size?
What is NICE inContact market share in the contact-center?
What are the top countries that use NICE inContact?
What are the top industries that use NICE inContact?
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