Salesforce Service Cloud
Salesforce is the Customer Success Platform. Their social and mobile cloud technologies including their flagship sales and CRM applications help comp...Read more
Market Share of Salesforce Service Cloud
Current Customer(s)
8625
Market Share (Est.)
0.54%
Ranking
#5
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Contact Center category are Wix with 80.54%, Zendesk with 9.95%, Freshworks with 2.16% market share.
Popular Comparisons
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Contact Center category are Wix with 80.54%, Zendesk with 9.95%, Freshworks with 2.16% market share.
Salesforce Service Cloud vs Wix
Salesforce Service Cloud vs Zendesk
Salesforce Service Cloud vs Freshworks
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Customers of Salesforce Service Cloud
Around the world in 2025, over 8620 companies have started using Salesforce Service Cloud as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| The Adecco Group | 10,000+ | Zurich | Zurich | Switzerland |     |
| University Of Central Florida | 10,000+ | Orlando | Florida | United States | |
| Cathay Pacific | 10,000+ | Hong Kong | Hong Kong SAR | People's Republic of China | |
| Entergy | 10,000+ | New Orleans | Louisiana | United States | |
| Sun Life | 10,000+ | Toronto | Ontario | Canada | |
| ICON Plc | 10,000+ | North Wales | Pennsylvania | United States | |
| TNT | 10,000+ | Atherstone | England | United Kingdom | |
| PwC | 10,000+ | London | England | United Kingdom | |
| UPM | 10,000+ | Helsinki | Uusimaa | Finland | |
| Mahindra & Mahindra | 10,000+ | Mumbai | Maharashtra | India | |
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Salesforce Service Cloud Customers by Products and Services
The top three products and services offering customers that use Salesforce Service Cloud for Contact Center are Salesforce (228), Crm (180), Digital Transformation (151).
Customers
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Salesforce Service Cloud Customers by Employee Size
The majority of Salesforce Service Cloud's customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (1455 companies), 100 - 249 employees (1347 companies), 20 - 49 employees (1128 companies).
Employee Size
Salesforce Service Cloud Customers by Geography
The top three geographies of Salesforce Service Cloud for contact-center are the United States with 4577(63.77%), United Kingdom with 628(8.75%), Canada with 365(5.09%) customers respectively.
Customers
Employees of Salesforce Service Cloud
Also see other Products/Services by Salesforce Service Cloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs Wix Salesforce Service Cloud vs Zendesk Salesforce Service Cloud vs Freshworks.
What is Salesforce Service Cloud customer distribution based on company size?
What is Salesforce Service Cloud market share in the contact-center?
What are the top countries that use Salesforce Service Cloud?
What are the top industries that use Salesforce Service Cloud?
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