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LiveAgent

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LiveAgent is a multi-channel customer service software that offers 175+ help desk and live chat features.

Contact Center
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Market Share of LiveAgent

Current Customer(s)

6918

Market Share (Est.)

0.43%

Ranking

#9

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Contact Center category are Wix with 76.83%, Zendesk with 10.67%, Agile CRM with 2.71% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix122912376.83%LiveAgent vs Wix
Zendesk17063710.67%LiveAgent vs Zendesk
Agile CRM434282.71%LiveAgent vs Agile CRM
Freshworks355532.22%LiveAgent vs Freshworks
Mitel123980.77%LiveAgent vs Mitel
Salesforce Service Cloud117090.73%LiveAgent vs Salesforce Service Cloud
Bitrix2485950.54%LiveAgent vs Bitrix24
Genesys76490.48%LiveAgent vs Genesys
Wipro64910.41%LiveAgent vs Wipro
Avaya Contact Center61460.38%LiveAgent vs Avaya Contact Center
Zoho Desk60450.38%LiveAgent vs Zoho Desk
Verint37560.23%LiveAgent vs Verint
Five937010.23%LiveAgent vs Five9
PICS36180.23%LiveAgent vs PICS
Genesys PureCloud36030.23%LiveAgent vs Genesys PureCloud
Aircall33980.21%LiveAgent vs Aircall
NICE inContact31710.20%LiveAgent vs NICE inContact
LogMeIn Rescue25710.16%LiveAgent vs LogMeIn Rescue
Comm100 Live Chat21030.13%LiveAgent vs Comm100 Live Chat
Genesys Contact Center19020.12%LiveAgent vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Contact Center category are Wix with 76.83%, Zendesk with 10.67%, Agile CRM with 2.71% market share.

LiveAgent vs Wix

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LiveAgent vs Zendesk

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LiveAgent vs Agile CRM

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LiveAgent vs Freshworks

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LiveAgent vs Mitel

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LiveAgent vs Salesforce Service Cloud

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LiveAgent vs Bitrix24

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LiveAgent vs Genesys

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Customers of LiveAgent

Around the world in 2025, over 6918 companies have started using LiveAgent as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Oriflame Cosmetics10,000+SchaffhausenSchaffhausenSwitzerland
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Reply10,000+TurinPiedmontItaly
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Estée Lauder10,000+New York CityNew YorkUnited States
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Northern Arizona University10,000+FlagstaffArizonaUnited States
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Royal Caribbean Group10,000+MiamiFloridaUnited States
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Centene Corporation10,000+St. LouisMissouriUnited States
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Adobe10,000+San JoseCaliforniaUnited States
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The Home Depot10,000+AtlantaGeorgiaUnited States
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Daraz10,000+KarachiSindhPakistan
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Global Village10,000+DubaiDubaiUnited Arab Emirates
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Contact Center are Marketing (59), Education (50), Software (49).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the contact-center category fall in the company size of 0 - 9 employees (1966 companies), 20 - 49 employees (1649 companies), 100 - 249 employees (1089 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for contact-center are the United States with 3381(65.14%), United Kingdom with 445(8.57%), Canada with 252(4.86%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Instant Messaging And Chat
Customer Experience
Helpdesk Tools
Personalization Behavioral Targeting
Knowledge Management

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Agile CRM.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the contact-center?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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