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Talkdesk

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Talkdesk is the world's leading browser-based contact center solution that helps businesses around the world build stronger customer relationships. Tr...Read more

Contact Center
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Market Share of Talkdesk

Current Customer(s)

1298

Market Share (Est.)

0.08%

Ranking

#21

Top Competitors and Alternatives of Talkdesk

The top three of Talkdesk’s competitors in the Contact Center category are Wix with 79.21%, Zendesk with 10.44%, Agile CRM with 2.78% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix125506279.21%Talkdesk vs Wix
Zendesk16548210.44%Talkdesk vs Zendesk
Agile CRM441042.78%Talkdesk vs Agile CRM
Freshworks320982.03%Talkdesk vs Freshworks
Salesforce Service Cloud81600.51%Talkdesk vs Salesforce Service Cloud
Bitrix2480940.51%Talkdesk vs Bitrix24
Mitel73560.46%Talkdesk vs Mitel
LiveAgent66790.42%Talkdesk vs LiveAgent
Zoho Desk52070.33%Talkdesk vs Zoho Desk
Genesys45520.29%Talkdesk vs Genesys
Wipro36520.23%Talkdesk vs Wipro
PICS35930.23%Talkdesk vs PICS
Avaya Contact Center33020.21%Talkdesk vs Avaya Contact Center
NICE inContact28830.18%Talkdesk vs NICE inContact
Aircall27960.18%Talkdesk vs Aircall
Five927760.18%Talkdesk vs Five9
Genesys PureCloud27730.18%Talkdesk vs Genesys PureCloud
Verint26610.17%Talkdesk vs Verint
LogMeIn Rescue23150.15%Talkdesk vs LogMeIn Rescue
Comm100 Live Chat20990.13%Talkdesk vs Comm100 Live Chat
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Popular Comparisons

Top Competitors and Alternatives of Talkdesk

The top three of Talkdesk’s competitors in the Contact Center category are Wix with 79.21%, Zendesk with 10.44%, Agile CRM with 2.78% market share.

Talkdesk vs Wix

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Talkdesk vs Zendesk

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Talkdesk vs Agile CRM

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Talkdesk vs Freshworks

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Talkdesk vs Salesforce Service Cloud

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Talkdesk vs Bitrix24

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Talkdesk vs Mitel

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Talkdesk vs LiveAgent

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Customers of Talkdesk

Around the world in 2025, over 1251 companies have started using Talkdesk as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Slalom10,000+SeattleWashingtonUnited States
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Booking.com10,000+AmsterdamNorth HollandNetherlands
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CareerBuilder10,000+ChicagoIllinoisUnited States
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Sysco Corporation10,000+HoustonTexasUnited States
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Cognizant10,000+TeaneckNew JerseyUnited States
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Glovo10,000+BarcelonaCataloniaSpain
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Kimberly-Clark Professional10,000+RoswellGeorgiaUnited States
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Menulog10,000+SydneyNew South WalesAustralia
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Microsoft10,000+RedmondWashingtonUnited States
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Memorial Healthcare System10,000+HollywoodFloridaUnited States
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Talkdesk Customers by Products and Services

The top three products and services offering customers that use Talkdesk for Contact Center are Artificial Intelligence (18), Technology (15), Machine Learning (15).

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Talkdesk Customers by Employee Size

The majority of Talkdesk's customers for the contact-center category fall in the company size of 0 - 9 employees (367 companies), 20 - 49 employees (192 companies), 100 - 249 employees (188 companies).

Employee Size

Talkdesk Customers by Geography

The top three geographies of Talkdesk for contact-center are the United States with 801(68.29%), Canada with 209(17.82%), United Kingdom with 80(6.82%) customers respectively.

Customers

Employees of Talkdesk

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Also see other Products/Services by Talkdesk in:

Interactive Voice Response (IVR)
Contact Center
VoIP And SIP
Unified Communications
Fax Server

FAQ

Find answers to the most often asked questions by users.

Who are the top Talkdesk competitors?

Talkdesk’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Talkdesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Talkdesk and 40,000 other technologies on the internet. You can also compare Talkdesk and its feature with top competitors here : Talkdesk vs Wix Talkdesk vs Zendesk Talkdesk vs Agile CRM.

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What is Talkdesk customer distribution based on company size?

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What is Talkdesk market share in the contact-center?

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What are the top countries that use Talkdesk?

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What are the top industries that use Talkdesk?

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