Question 1

Who are the top Wix competitors?

Accepted Answer

Wix’s Top competitors in the contact-center category are Zendesk, Freshworks, Agile CRM. You can view a full list of Wix competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Wix and 40,000 other technologies on the internet. You can also compare Wix and its feature with top competitors here : Wix vs Zendesk Wix vs Freshworks Wix vs Agile CRM.

Question 2

What is Wix customer distribution based on
            company size?

Accepted Answer

The majority of Wix’s customers for the contact-center category fall in the company size of 0 - 9 employees (800,118 companies). You can view a distribution chart of Wix customers by company size here.

Question 3

What is Wix market share in the
            contact-center?

Accepted Answer

Wix has market share of
            80.54%
            in contact-center market.
            Wix competes
            with 139 competitor tools in
            contact-center category. The top alternatives for
            Wix contact-center tool are
            Zendesk with
                9.95%, Freshworks with
                2.16%, Agile CRM with
                1.75% market share.

Question 4

What are the top countries that use Wix?

Accepted Answer

Around the world in 2025, over
          1,282,197 companies
          have started using Wix as
          contact-center tool. Companies using
          Wix for contact-center are majorly
          from United States with
          626,989 customers.
          58.96% of Wix
          customers are from the United States. Other top countries
          using Wix are
          United Kingdom and Canada with 114,215(10.74%) and 67,191(6.32%) customers respectively.

Question 5

What are the top industries that use Wix?

Accepted Answer

Top industries that use Wix for
            contact-center are Marketing (5325), Project Management (3517), Consulting (3306).

Technology	Domains	Market Share (Est.)	Versus page
Zendesk	158537	9.95%	Wix vs Zendesk
Freshworks	34396	2.16%	Wix vs Freshworks
Agile CRM	27921	1.75%	Wix vs Agile CRM
Salesforce Service Cloud	8625	0.54%	Wix vs Salesforce Service Cloud
Bitrix24	8400	0.53%	Wix vs Bitrix24
Mitel	7454	0.47%	Wix vs Mitel
LiveAgent	6229	0.39%	Wix vs LiveAgent
Zoho Desk	5399	0.34%	Wix vs Zoho Desk
Genesys	4543	0.29%	Wix vs Genesys
PICS	3732	0.23%	Wix vs PICS
Wipro	3671	0.23%	Wix vs Wipro
Avaya Contact Center	3322	0.21%	Wix vs Avaya Contact Center
NICE inContact	3070	0.19%	Wix vs NICE inContact
Genesys PureCloud	2995	0.19%	Wix vs Genesys PureCloud
Five9	2891	0.18%	Wix vs Five9
Aircall	2874	0.18%	Wix vs Aircall
Verint	2688	0.17%	Wix vs Verint
LogMeIn Rescue	2427	0.15%	Wix vs LogMeIn Rescue
Comm100 Live Chat	2202	0.14%	Wix vs Comm100 Live Chat
Talkdesk	1364	0.09%	Wix vs Talkdesk

Customers	Employee Range	City	Region	Country
City University Of New York	10,000+	New York City	New York	United States
IBM	10,000+	Armonk	New York	United States
Deakin University	10,000+	Burwood	Victoria	Australia
Purdue University	10,000+	West Lafayette	Indiana	United States
TELUS	10,000+	Vancouver	British Columbia	Canada
York University	10,000+	Toronto	Ontario	Canada
Rollins	10,000+	Golden	Colorado	United States
University Of Maryland	10,000+	College Park	Maryland	United States
Monash University	10,000+	Clayton	Victoria	Australia
OTTO FUCHS KG	10,000+	Meinerzhagen	North Rhine-Westphalia	Germany

Wix

Market Share of Wix

1283230

80.54%

#1

Top Competitors and Alternatives of Wix

Top Competitors and Alternatives of Wix

Customers of Wix

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Wix Customers by Products and Services

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Wix Customers by Employee Size

Wix Customers by Geography

Employees of Wix

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