Question 1

What are the different markets in which
        Comm100 Live Chat and
        Sharpen compete against each other?

Accepted Answer

Comm100 Live Chat and
        Sharpen compete against each other in
        the Contact Center, Cloud Contact Center Software, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Comm100 Live Chat
        and Sharpen compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Comm100 Live Chat has a
        0.13%
        market share in comparison to
        Sharpen’s
        0.00%.
        Since it has a better market share coverage,
        Comm100 Live Chat holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Sharpen holds the
        79th spot.

Question 3

How many customers are acquired by
        Comm100 Live Chat and
        Sharpen in the
        Contact Center segment?

Accepted Answer

Comm100 Live Chat has
        2,099 customers and
        Sharpen has
        37 customers in the
        Contact Center
        segment. Comm100 Live Chat has
        2062 more customers than
        Sharpen in this category.

Question 4

What are the countries in which
        Comm100 Live Chat and
        Sharpen has more customers?

Accepted Answer

Comm100 Live Chat has more customers in United States, India and United Kingdom.
Sharpen has more customers in United States, Canada and Ireland.

Comm100 Live Chat Vs Sharpen : In-Depth Comparison

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Comparing the customer bases of Comm100 Live Chat and Sharpen

Comparing the market share of Comm100 Live Chat and Sharpen

Compare Comm100 Live Chat vs Sharpen customers by geography

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