Cisco Unified Intelligent Contact Management Enterprise is a contact center solution for intelligent call routing.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Cisco Unified Intelligent Contact Management Enterprise’s competitors in the Contact Center category are Wix with 80.54%, Zendesk with 9.95%, Freshworks with 2.16% market share.
Popular Comparisons
The top three of Cisco Unified Intelligent Contact Management Enterprise’s competitors in the Contact Center category are Wix with 80.54%, Zendesk with 9.95%, Freshworks with 2.16% market share.
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Around the world in 2025, over 19 companies have started using Cisco Unified Intelligent Contact Management Enterprise as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
UnitedHealth Group | 10,000+ | Minnetonka Mills | Minnesota | United States | |
Wipro | 10,000+ | Bengaluru | Karnataka | India | |
AT&T | 10,000+ | Dallas | Texas | United States | |
Align Technology | 10,000+ | Tempe | Arizona | United States | |
Citigroup Inc | 10,000+ | New York City | New York | United States | |
TTEC | 10,000+ | Austin | Texas | United States | |
HCLTech | 10,000+ | Noida | Uttar Pradesh | India | |
Microsoft | 10,000+ | Redmond | Washington | United States | |
Cisco | 10,000+ | San Jose | California | United States | |
Altice USA, Inc | 10,000+ | Long Island City | New York | United States |
The top three products and services offering customers that use Cisco Unified Intelligent Contact Management Enterprise for Contact Center are Cloud Services (8), Application Services (4), Analytics (3).
Customers
The majority of Cisco Unified Intelligent Contact Management Enterprise's customers for the contact-center category fall in the company size of 10,000+ employees (13 companies), 1,000 - 4,999 employees (5 companies), 250 - 499 employees (1 companies).
Employee Size
The top three geographies of Cisco Unified Intelligent Contact Management Enterprise for contact-center are the United States with 13(68.42%), India with 3(15.79%), United Kingdom with 1(5.26%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Cisco Unified Intelligent Contact Management Enterprise competitors?
Cisco Unified Intelligent Contact Management Enterprise’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Cisco Unified Intelligent Contact Management Enterprise competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cisco Unified Intelligent Contact Management Enterprise and 40,000 other technologies on the internet. You can also compare Cisco Unified Intelligent Contact Management Enterprise and its feature with top competitors here : Cisco Unified Intelligent Contact Management Enterprise vs Wix Cisco Unified Intelligent Contact Management Enterprise vs Zendesk Cisco Unified Intelligent Contact Management Enterprise vs Freshworks.
What is Cisco Unified Intelligent Contact Management Enterprise customer distribution based on company size?
What is Cisco Unified Intelligent Contact Management Enterprise market share in the contact-center?
What are the top countries that use Cisco Unified Intelligent Contact Management Enterprise?
What are the top industries that use Cisco Unified Intelligent Contact Management Enterprise?
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