Freshworks Vs Cisco Unified Intelligent Contact Management Enterprise : In-Depth Comparison

What are the different markets in which Freshworks and Cisco Unified Intelligent Contact Management Enterprise compete against each other?

Freshworks and Cisco Unified Intelligent Contact Management Enterprise compete against each other in the Contact Center, Customer Experience, Customer Support Services, Knowledge Management, Project Collaboration.

How does the market share of Freshworks and Cisco Unified Intelligent Contact Management Enterprise compare in the Contact Center market?

In the Contact Center market, Freshworks has a 2.16% market share in comparison to Cisco Unified Intelligent Contact Management Enterprise’s 0.00%. Since it has a better market share coverage, Freshworks holds the 3rd spot in 6sense's Market Share Ranking Index for the Contact Center category, while Cisco Unified Intelligent Contact Management Enterprise holds the 93rd spot.

How many customers are acquired by Freshworks and Cisco Unified Intelligent Contact Management Enterprise in the Contact Center segment?

Freshworks has 34,396 customers and Cisco Unified Intelligent Contact Management Enterprise has 20 customers in the Contact Center segment. Freshworks has 34376 more customers than Cisco Unified Intelligent Contact Management Enterprise in this category.

What are the countries in which Freshworks and Cisco Unified Intelligent Contact Management Enterprise has more customers?

Freshworks has more customers in United States, United Kingdom and India.
Cisco Unified Intelligent Contact Management Enterprise has more customers in United States, India and United Kingdom.