Genesys Contact Center
Genesys Contact Center provides the best contact centre software to drive remarkable customer experiences for organisations of any size.
Market Share of Genesys Contact Center
Current Customer(s)
1100
Market Share (Est.)
0.07%
Ranking
#22
Top Competitors and Alternatives of Genesys Contact Center
The top three of Genesys Contact Center’s competitors in the Contact Center category are Wix with 80.54%, Zendesk with 9.95%, Freshworks with 2.16% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys Contact Center
The top three of Genesys Contact Center’s competitors in the Contact Center category are Wix with 80.54%, Zendesk with 9.95%, Freshworks with 2.16% market share.
Genesys Contact Center vs Wix
Genesys Contact Center vs Zendesk
Genesys Contact Center vs Freshworks
Genesys Contact Center vs Agile CRM
Genesys Contact Center vs Salesforce Service Cloud
Genesys Contact Center vs Bitrix24
Genesys Contact Center vs Mitel
Genesys Contact Center vs LiveAgent
Customers of Genesys Contact Center
Around the world in 2025, over 1099 companies have started using Genesys Contact Center as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| The Adecco Group | 10,000+ | Zurich | Zurich | Switzerland |     |
| UnitedHealth Group | 10,000+ | Minnetonka Mills | Minnesota | United States | |
| Sun Life | 10,000+ | Toronto | Ontario | Canada | |
| Commonwealth Bank | 10,000+ | Sydney | New South Wales | Australia | |
| Altice Portugal | 10,000+ | Lisbon | Lisbon | Portugal | |
| Unisys | 10,000+ | Blue Bell | Pennsylvania | United States | |
| PwC | 10,000+ | London | England | United Kingdom | |
| ebay.com | 10,000+ | San Jose | California | United States | |
| Thomson Reuters | 10,000+ | Toronto | Ontario | Canada | |
| Wellpoint | 10,000+ | Indianapolis | Indiana | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Genesys Contact Center Customers by Products and Services
The top three products and services offering customers that use Genesys Contact Center for Contact Center are Insurance (61), Cloud Services (60), Wealth Management (48).
Customers
Download the 6sense Chrome Extension to get verified contact data of Genesys Contact Center employees
Install Now
Genesys Contact Center Customers by Employee Size
The majority of Genesys Contact Center's customers for the contact-center category fall in the company size of 10,000+ employees (353 companies), 1,000 - 4,999 employees (216 companies), 5,000 - 9,999 employees (113 companies).
Employee Size
Genesys Contact Center Customers by Geography
The top three geographies of Genesys Contact Center for contact-center are the United States with 561(66.55%), Canada with 49(5.81%), India with 48(5.69%) customers respectively.
Customers
Employees of Genesys Contact Center
Also see other Products/Services by Genesys Contact Center in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys Contact Center competitors?
Genesys Contact Center’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Genesys Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys Contact Center and 40,000 other technologies on the internet. You can also compare Genesys Contact Center and its feature with top competitors here : Genesys Contact Center vs Wix Genesys Contact Center vs Zendesk Genesys Contact Center vs Freshworks.
What is Genesys Contact Center customer distribution based on company size?
What is Genesys Contact Center market share in the contact-center?
What are the top countries that use Genesys Contact Center?
What are the top industries that use Genesys Contact Center?
Get everything in one place
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demoGet instant access to B2B contact data across the web
Sign Up Today
