Salesforce Service Cloud Vs Genesys Contact Center : In-Depth Comparison
Categories where Salesforce Service Cloud and Genesys Contact Center compete
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Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Genesys Contact Center
Comparing the customer bases of Salesforce Service Cloud and Genesys Contact Center, we can see that Salesforce Service Cloud has 8625 customer(s), while Genesys Contact Center has 1100 customer(s). In the Contact Center category, with 8625 customer(s) Salesforce Service Cloud stands at 5th place by ranking, while Genesys Contact Center with 1100 customer(s), is at the 22nd place.
Salesforce Service Cloud
5th
8625 Customer
Genesys Contact Center
22nd
1100 Customer
Comparing the market share of Salesforce Service Cloud and Genesys Contact Center
Salesforce Service Cloud has a 0.54% market share in the Contact Center category, while Genesys Contact Center has a 0.07% market share in the same space.
Compare Salesforce Service Cloud vs Genesys Contact Center customers by geography
Comparing Salesforce Service Cloud and Genesys Contact Center customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Canada, while Genesys Contact Center has more customers in United States.
Salesforce Service Cloud
Genesys Contact Center
Customer Movements for this month
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Genesys Contact Center’s target audience.
Salesforce Service Cloud
New
84 Customer
Lost
130 Customer
Genesys Contact Center
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Genesys Contact Center compete against each other?
Salesforce Service Cloud and Genesys Contact Center compete against each other in the Contact Center, Customer Engagement, Customer Experience, Customer Support Services, Instant Messaging And Chat.
How does the market share of Salesforce Service Cloud and Genesys Contact Center compare in the Contact Center market?
How many customers are acquired by Salesforce Service Cloud and Genesys Contact Center in the Contact Center segment?
What are the countries in which Salesforce Service Cloud and Genesys Contact Center has more customers?
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