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Clarabridge

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Clarabridge is an intelligent customer experience management app for turning customer feedback into analytics. The app uses a text analytics engine to...Read more

Contact Center
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Market Share of Clarabridge

Current Customer(s)

187

Market Share (Est.)

0.01%

Ranking

#47

Top Competitors and Alternatives of Clarabridge

The top three of Clarabridge’s competitors in the Contact Center category are Wix with 80.54%, Zendesk with 9.95%, Freshworks with 2.16% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix128323080.54%Clarabridge vs Wix
Zendesk1585379.95%Clarabridge vs Zendesk
Freshworks343962.16%Clarabridge vs Freshworks
Agile CRM279211.75%Clarabridge vs Agile CRM
Salesforce Service Cloud86250.54%Clarabridge vs Salesforce Service Cloud
Bitrix2484000.53%Clarabridge vs Bitrix24
Mitel74540.47%Clarabridge vs Mitel
LiveAgent62290.39%Clarabridge vs LiveAgent
Zoho Desk53990.34%Clarabridge vs Zoho Desk
Genesys45430.29%Clarabridge vs Genesys
PICS37320.23%Clarabridge vs PICS
Wipro36710.23%Clarabridge vs Wipro
Avaya Contact Center33220.21%Clarabridge vs Avaya Contact Center
NICE inContact30700.19%Clarabridge vs NICE inContact
Genesys PureCloud29950.19%Clarabridge vs Genesys PureCloud
Five928910.18%Clarabridge vs Five9
Aircall28740.18%Clarabridge vs Aircall
Verint26880.17%Clarabridge vs Verint
LogMeIn Rescue24270.15%Clarabridge vs LogMeIn Rescue
Comm100 Live Chat22020.14%Clarabridge vs Comm100 Live Chat
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Popular Comparisons

Top Competitors and Alternatives of Clarabridge

The top three of Clarabridge’s competitors in the Contact Center category are Wix with 80.54%, Zendesk with 9.95%, Freshworks with 2.16% market share.

Clarabridge vs Wix

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Clarabridge vs Zendesk

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Clarabridge vs Freshworks

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Clarabridge vs Agile CRM

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Clarabridge vs Salesforce Service Cloud

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Clarabridge vs Bitrix24

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Clarabridge vs Mitel

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Clarabridge vs LiveAgent

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Customers of Clarabridge

Around the world in 2025, over 187 companies have started using Clarabridge as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Thomson Reuters10,000+TorontoOntarioCanada
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Ogilvy10,000+New York CityNew YorkUnited States
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The Hershey Company10,000+HersheyPennsylvaniaUnited States
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Cintas10,000+MasonOhioUnited States
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TD Bank10,000+TorontoOntarioCanada
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Absa10,000+JohannesburgGautengSouth Africa
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General Motors10,000+DetroitMichiganUnited States
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Spirit Pub Company10,000+Burton upon TrentEnglandUnited Kingdom
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JPMorgan Chase10,000+New York CityNew YorkUnited States
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Wells Fargo10,000+San FranciscoCaliforniaUnited States
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Clarabridge Customers by Products and Services

The top three products and services offering customers that use Clarabridge for Contact Center are Insurance (12), Wealth Management (10), Health Insurance (9).

Customers

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Clarabridge Customers by Employee Size

The majority of Clarabridge's customers for the contact-center category fall in the company size of 10,000+ employees (92 companies), 1,000 - 4,999 employees (35 companies), 5,000 - 9,999 employees (20 companies).

Employee Size

Clarabridge Customers by Geography

The top three geographies of Clarabridge for contact-center are the United States with 129(74.14%), United Kingdom with 14(8.05%), Canada with 6(3.45%) customers respectively.

Customers

Employees of Clarabridge

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Also see other Products/Services by Clarabridge in:

Marketing Analytics
Text Mining
Contact Center
Customer Experience
Analytics

FAQ

Find answers to the most often asked questions by users.

Who are the top Clarabridge competitors?

Clarabridge’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Clarabridge competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Clarabridge and 40,000 other technologies on the internet. You can also compare Clarabridge and its feature with top competitors here : Clarabridge vs Wix Clarabridge vs Zendesk Clarabridge vs Freshworks.

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What is Clarabridge customer distribution based on company size?

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What is Clarabridge market share in the contact-center?

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What are the top countries that use Clarabridge?

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What are the top industries that use Clarabridge?

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