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Kayako

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Kayako is a Customer Experience Software made personal and simple with a unified customer service platform that helps them to build closer relations...Read more

Customer Experience
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Market Share of Kayako

Current Customer(s)

953

Market Share (Est.)

0.09%

Ranking

#52

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Customer Experience category are Zendesk with 15.48%, Intercom with 14.04%, Trustpilot with 12.55% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk15853715.48%Kayako vs Zendesk
Intercom14380214.04%Kayako vs Intercom
Trustpilot12851612.55%Kayako vs Trustpilot
Adobe Marketing Cloud772797.54%Kayako vs Adobe Marketing Cloud
Adobe Experience Cloud666516.51%Kayako vs Adobe Experience Cloud
Qualtrics506104.94%Kayako vs Qualtrics
Freshworks343963.36%Kayako vs Freshworks
Smartlook291672.85%Kayako vs Smartlook
Podium267372.61%Kayako vs Podium
Qualtrics Research Core241762.36%Kayako vs Qualtrics Research Core
Yotpo233232.28%Kayako vs Yotpo
Campaign Monitor232072.27%Kayako vs Campaign Monitor
Zoho CRM209102.04%Kayako vs Zoho CRM
Adobe Commerce Cloud188781.84%Kayako vs Adobe Commerce Cloud
Pendo183151.79%Kayako vs Pendo
Pipedrive154411.51%Kayako vs Pipedrive
Smile.io151641.48%Kayako vs Smile.io
OneAll97790.95%Kayako vs OneAll
Sitecore92680.90%Kayako vs Sitecore
Salesforce Service Cloud86250.84%Kayako vs Salesforce Service Cloud
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Popular Comparisons

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Customer Experience category are Zendesk with 15.48%, Intercom with 14.04%, Trustpilot with 12.55% market share.

Kayako vs Zendesk

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Kayako vs Intercom

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Kayako vs Trustpilot

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Kayako vs Adobe Marketing Cloud

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Kayako vs Adobe Experience Cloud

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Kayako vs Qualtrics

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Kayako vs Freshworks

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Kayako vs Smartlook

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Customers of Kayako

Around the world in 2025, over 952 companies have started using Kayako as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
CommScope10,000+HickoryNorth CarolinaUnited States
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Coles10,000+Hawthorn EastVictoriaAustralia
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Exp Realty10,000+BellinghamWashingtonUnited States
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Firstsource10,000+MumbaiMaharashtraIndia
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NYU Langone Health10,000+New York CityNew YorkUnited States
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Tesla10,000+AustinTexasUnited States
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University Of Chicago10,000+ChicagoIllinoisUnited States
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NetApp10,000+San JoseCaliforniaUnited States
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Thermo Fisher Scientific10,000+WalthamMassachusettsUnited States
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Georgia Institute Of Technology10,000+AtlantaGeorgiaUnited States
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Kayako Customers by Products and Services

The top three products and services offering customers that use Kayako for Customer Experience are Software Development (29), Web Hosting (22), Cloud Services (17).

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Kayako Customers by Employee Size

The majority of Kayako's customers for the customer-experience category fall in the company size of 100 - 249 employees (207 companies), 20 - 49 employees (206 companies), 250 - 499 employees (142 companies).

Employee Size

Kayako Customers by Geography

The top three geographies of Kayako for customer-experience are the United States with 462(61.19%), United Kingdom with 85(11.26%), India with 50(6.62%) customers respectively.

Customers

Employees of Kayako

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Also see other Products/Services by Kayako in:

Customer Experience
Helpdesk Tools
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Kayako competitors?

Kayako’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs Zendesk Kayako vs Intercom Kayako vs Trustpilot.

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What is Kayako customer distribution based on company size?

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What is Kayako market share in the customer-experience?

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What are the top countries that use Kayako?

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What are the top industries that use Kayako?

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