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Trustpilot

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Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting...Read more

Customer Experience
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Market Share of Trustpilot

Current Customer(s)

121475

Market Share (Est.)

11.46%

Ranking

#3

Top Competitors and Alternatives of Trustpilot

The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 16.09%, Intercom with 12.70%, Adobe Experience Cloud with 7.12% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17063716.09%Trustpilot vs Zendesk
Intercom13462612.70%Trustpilot vs Intercom
Adobe Experience Cloud755047.12%Trustpilot vs Adobe Experience Cloud
Adobe Marketing Cloud730246.89%Trustpilot vs Adobe Marketing Cloud
Qualtrics502734.74%Trustpilot vs Qualtrics
Freshworks355533.35%Trustpilot vs Freshworks
Adobe Commerce Cloud322033.04%Trustpilot vs Adobe Commerce Cloud
Smartlook275262.60%Trustpilot vs Smartlook
Podium245732.32%Trustpilot vs Podium
Zoho CRM245102.31%Trustpilot vs Zoho CRM
Qualtrics Research Core227222.14%Trustpilot vs Qualtrics Research Core
Campaign Monitor223832.11%Trustpilot vs Campaign Monitor
Yotpo218892.06%Trustpilot vs Yotpo
Pipedrive177391.67%Trustpilot vs Pipedrive
Pendo170331.61%Trustpilot vs Pendo
OneAll149261.41%Trustpilot vs OneAll
Smile.io143371.35%Trustpilot vs Smile.io
Salesforce Service Cloud117091.10%Trustpilot vs Salesforce Service Cloud
Sitecore107151.01%Trustpilot vs Sitecore
Genesys76490.72%Trustpilot vs Genesys
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Popular Comparisons

Top Competitors and Alternatives of Trustpilot

The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 16.09%, Intercom with 12.70%, Adobe Experience Cloud with 7.12% market share.

Trustpilot vs Zendesk

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Trustpilot vs Intercom

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Trustpilot vs Adobe Experience Cloud

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Trustpilot vs Adobe Marketing Cloud

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Trustpilot vs Qualtrics

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Trustpilot vs Freshworks

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Trustpilot vs Adobe Commerce Cloud

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Trustpilot vs Smartlook

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Customers of Trustpilot

Around the world in 2025, over 121475 companies have started using Trustpilot as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Himalayan Geographic10,000+India
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Specsavers10,000+FarehamEnglandUnited Kingdom
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Falck10,000+CopenhagenCapital RegionDenmark
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Sytner Group10,000+LeicesterEnglandUnited Kingdom
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Beehiiv10,000+New York CityNew YorkUnited States
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Motorola10,000+ChicagoIllinoisUnited States
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The Goodyear Tire & Rubber Company10,000+AkronOhioUnited States
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Shell Plc10,000+The HagueSouth HollandNetherlands
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HappyNurse10,000+AmsterdamNorth HollandNetherlands
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Darty10,000+Ivry-sur-SeineIle-de-FranceFrance
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Trustpilot Customers by Products and Services

The top three products and services offering customers that use Trustpilot for Customer Experience are Marketing (811), Seo (716), E-Commerce (659).

Customers

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Trustpilot Customers by Employee Size

The majority of Trustpilot's customers for the customer-experience category fall in the company size of 0 - 9 employees (64861 companies), 20 - 49 employees (29675 companies), 100 - 249 employees (11324 companies).

Employee Size

Trustpilot Customers by Geography

The top three geographies of Trustpilot for customer-experience are the United Kingdom with 38302(37.87%), United States with 22015(21.77%), Netherlands with 9958(9.85%) customers respectively.

Customers

Employees of Trustpilot

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Also see other Products/Services by Trustpilot in:

Reputation Management
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Trustpilot competitors?

Trustpilot’s Top competitors in the customer-experience category are Zendesk, Intercom, Adobe Experience Cloud. You can view a full list of Trustpilot competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Trustpilot and 40,000 other technologies on the internet. You can also compare Trustpilot and its feature with top competitors here : Trustpilot vs Zendesk Trustpilot vs Intercom Trustpilot vs Adobe Experience Cloud.

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What is Trustpilot customer distribution based on company size?

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What is Trustpilot market share in the customer-experience?

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What are the top countries that use Trustpilot?

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What are the top industries that use Trustpilot?

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