Sharpen
Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.
Market Share of Sharpen
Current Customer(s)
36
Market Share (Est.)
0.02%
Ranking
#17
Top Competitors and Alternatives of Sharpen
The top three of Sharpen’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.06%, Genesys with 2.58%, NICE inContact with 1.74% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 158537 | 90.06% | Sharpen vs Zendesk |
| Genesys | 4543 | 2.58% | Sharpen vs Genesys |
| NICE inContact | 3070 | 1.74% | Sharpen vs NICE inContact |
| Genesys PureCloud | 2995 | 1.70% | Sharpen vs Genesys PureCloud |
| Five9 | 2891 | 1.64% | Sharpen vs Five9 |
| Talkdesk | 1364 | 0.77% | Sharpen vs Talkdesk |
| NewVoiceMedia | 947 | 0.54% | Sharpen vs NewVoiceMedia |
| MessageBird | 630 | 0.36% | Sharpen vs MessageBird |
| RingCentral Contact Center | 222 | 0.13% | Sharpen vs RingCentral Contact Center |
| MiContact Center | 191 | 0.11% | Sharpen vs MiContact Center |
| CallFire | 138 | 0.08% | Sharpen vs CallFire |
| Bright Pattern | 81 | 0.05% | Sharpen vs Bright Pattern |
| PhoneBurner | 67 | 0.04% | Sharpen vs PhoneBurner |
| UJET | 65 | 0.04% | Sharpen vs UJET |
| Plum Voice Hosted IVR | 43 | 0.02% | Sharpen vs Plum Voice Hosted IVR |
| Magnetic North | 37 | 0.02% | Sharpen vs Magnetic North |
| Aspect Zipwire | 31 | 0.02% | Sharpen vs Aspect Zipwire |
| Kixie | 29 | 0.02% | Sharpen vs Kixie |
| contactSPACE | 17 | 0.01% | Sharpen vs contactSPACE |
| Aspect CXP Pro | 15 | 0.01% | Sharpen vs Aspect CXP Pro |
Popular Comparisons
Top Competitors and Alternatives of Sharpen
The top three of Sharpen’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.06%, Genesys with 2.58%, NICE inContact with 1.74% market share.
Sharpen vs Zendesk
Sharpen vs Genesys
Sharpen vs NICE inContact
Sharpen vs Genesys PureCloud
Sharpen vs Five9
Sharpen vs Talkdesk
Sharpen vs NewVoiceMedia
Sharpen vs MessageBird
Customers of Sharpen
Around the world in 2025, over 36 companies have started using Sharpen as Interactive Voice Response (IVR) tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Caterpillar Inc. | 10,000+ | Irving | Texas | United States |     |
| Nielsen | 10,000+ | New York City | New York | United States | |
| Avaya | 10,000+ | Santa Clara | California | United States | |
| RingCentral | 5,000 - 9,999 | Belmont | California | United States | |
| SiriusXM | 5,000 - 9,999 | New York City | New York | United States | |
| Velocity | 500 - 999 | Holland | Ohio | United States | |
| South Central Indiana REMC | 100 - 249 | Martinsville | Indiana | United States | |
| Apprisen | 100 - 249 | Columbus | Ohio | United States | |
| VDS | 100 - 249 | Grand Rapids | Michigan | United States | |
| Sharpen | 50 - 99 | Indianapolis | Indiana | United States | |
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Sharpen Customers by Products and Services
The top three products and services offering customers that use Sharpen for Interactive Voice Response (IVR) are Customer Service (4), Technology (3), Cloud Communications (2).
Customers
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Sharpen Customers by Employee Size
The majority of Sharpen's customers for the ivr category fall in the company size of 10,000+ employees (12 companies), 100 - 249 employees (7 companies), 5,000 - 9,999 employees (5 companies).
Employee Size
Sharpen Customers by Geography
The top three geographies of Sharpen for ivr are the United States with 29(80.56%), United Kingdom with 3(8.33%), Ireland with 2(5.56%) customers respectively.
Customers
Employees of Sharpen
Also see other Products/Services by Sharpen in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Sharpen competitors?
Sharpen’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Sharpen competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sharpen and 40,000 other technologies on the internet. You can also compare Sharpen and its feature with top competitors here : Sharpen vs Zendesk Sharpen vs Genesys Sharpen vs NICE inContact.
What is Sharpen customer distribution based on company size?
What is Sharpen market share in the ivr?
What are the top countries that use Sharpen?
What are the top industries that use Sharpen?
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