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Magnetic North

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Magnetic North is an combines inbound, outbound and blended contact center features, along with cloud PBX and recording tools.

Interactive Voice Response (IVR)
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Market Share of Magnetic North

Current Customer(s)

37

Market Share (Est.)

0.02%

Ranking

#16

Top Competitors and Alternatives of Magnetic North

The top three of Magnetic North’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.06%, Genesys with 2.58%, NICE inContact with 1.74% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk15853790.06%Magnetic North vs Zendesk
Genesys45432.58%Magnetic North vs Genesys
NICE inContact30701.74%Magnetic North vs NICE inContact
Genesys PureCloud29951.70%Magnetic North vs Genesys PureCloud
Five928911.64%Magnetic North vs Five9
Talkdesk13640.77%Magnetic North vs Talkdesk
NewVoiceMedia9470.54%Magnetic North vs NewVoiceMedia
MessageBird6300.36%Magnetic North vs MessageBird
RingCentral Contact Center2220.13%Magnetic North vs RingCentral Contact Center
MiContact Center1910.11%Magnetic North vs MiContact Center
CallFire1380.08%Magnetic North vs CallFire
Bright Pattern810.05%Magnetic North vs Bright Pattern
PhoneBurner670.04%Magnetic North vs PhoneBurner
UJET650.04%Magnetic North vs UJET
Plum Voice Hosted IVR430.02%Magnetic North vs Plum Voice Hosted IVR
Sharpen360.02%Magnetic North vs Sharpen
Aspect Zipwire310.02%Magnetic North vs Aspect Zipwire
Kixie290.02%Magnetic North vs Kixie
contactSPACE170.01%Magnetic North vs contactSPACE
Aspect CXP Pro150.01%Magnetic North vs Aspect CXP Pro
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Popular Comparisons

Top Competitors and Alternatives of Magnetic North

The top three of Magnetic North’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.06%, Genesys with 2.58%, NICE inContact with 1.74% market share.

Magnetic North vs Zendesk

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Magnetic North vs Genesys

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Magnetic North vs NICE inContact

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Magnetic North vs Genesys PureCloud

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Magnetic North vs Five9

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Magnetic North vs Talkdesk

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Magnetic North vs NewVoiceMedia

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Magnetic North vs MessageBird

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Customers of Magnetic North

Around the world in 2025, over 37 companies have started using Magnetic North as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
United States Air Force10,000+San AntonioTexasUnited States
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Nationwide Building Society10,000+SwindonEnglandUnited Kingdom
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Intrado10,000+LongmontColoradoUnited States
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BT Group10,000+LondonEnglandUnited Kingdom
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Sonata Software5,000 - 9,999BengaluruKarnatakaIndia
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BBC5,000 - 9,999LondonEnglandUnited Kingdom
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Total System Services, Inc.5,000 - 9,999ColumbusGeorgiaUnited States
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Deloitte Digital5,000 - 9,999ConcordNorth CarolinaUnited States
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Alexandria Business Association1,000 - 4,999AlexandriaAlexandriaEgypt
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Paragon Banking Group1,000 - 4,999SolihullEnglandUnited Kingdom
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Magnetic North Customers by Products and Services

The top three products and services offering customers that use Magnetic North for Interactive Voice Response (IVR) are Collaboration (2), Performing Arts (2), Higher Education (2).

Customers

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Magnetic North Customers by Employee Size

The majority of Magnetic North's customers for the ivr category fall in the company size of 20 - 49 employees (7 companies), 1,000 - 4,999 employees (5 companies), 10,000+ employees (4 companies).

Employee Size

Magnetic North Customers by Geography

The top three geographies of Magnetic North for ivr are the United States with 14(37.84%), United Kingdom with 11(29.73%), Canada with 6(16.22%) customers respectively.

Customers

Employees of Magnetic North

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Also see other Products/Services by Magnetic North in:

Contact Center
Interactive Voice Response (IVR)

FAQ

Find answers to the most often asked questions by users.

Who are the top Magnetic North competitors?

Magnetic North’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Magnetic North competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Magnetic North and 40,000 other technologies on the internet. You can also compare Magnetic North and its feature with top competitors here : Magnetic North vs Zendesk Magnetic North vs Genesys Magnetic North vs NICE inContact.

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What is Magnetic North customer distribution based on company size?

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What is Magnetic North market share in the ivr?

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What are the top countries that use Magnetic North?

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What are the top industries that use Magnetic North?

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