Genesys PureCloud
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Market Share of Genesys PureCloud
Current Customer(s)
2773
Market Share (Est.)
0.65%
Ranking
#21
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Customer Engagement category are Intercom with 31.38%, Zoho SalesIQ with 7.44%, LiveChat with 7.29% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Customer Engagement category are Intercom with 31.38%, Zoho SalesIQ with 7.44%, LiveChat with 7.29% market share.
Genesys PureCloud vs Intercom
Genesys PureCloud vs Zoho SalesIQ
Genesys PureCloud vs LiveChat
Genesys PureCloud vs Brevo
Genesys PureCloud vs Yotpo
Genesys PureCloud vs Zoho CRM
Genesys PureCloud vs Pendo
Genesys PureCloud vs Pipedrive
Customers of Genesys PureCloud
Around the world in 2025, over 2727 companies have started using Genesys PureCloud as Customer Engagement tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| IBM | 10,000+ | Armonk | New York | United States |     |
| Owens & Minor, Inc. | 10,000+ | Mechanicsville | Virginia | United States | |
| Widia | 10,000+ | Latrobe | Pennsylvania | United States | |
| MicroStrategy Incorporated | 10,000+ | Tysons Corner | Virginia | United States | |
| Cathay Pacific Airways | 10,000+ | Hong Kong | Hong Kong SAR | People's Republic of China | |
| The Salvation Army | 10,000+ | Alexandria | Virginia | United States | |
| Mphasis | 10,000+ | Bengaluru | Karnataka | India | |
| Travelers | 10,000+ | New York City | New York | United States | |
| Cineplex | 10,000+ | Toronto | Ontario | Canada | |
| AG2R LA MONDIALE | 10,000+ | Paris | Ile-de-France | France | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Genesys PureCloud Customers by Products and Services
The top three products and services offering customers that use Genesys PureCloud for Customer Engagement are Insurance (68), Financial Services (55), Cloud Services (45).
Customers
Download the 6sense Chrome Extension to get verified contact data of Genesys PureCloud employees
Install Now
Genesys PureCloud Customers by Employee Size
The majority of Genesys PureCloud's customers for the customer-engagement category fall in the company size of 100 - 249 employees (488 companies), 0 - 9 employees (464 companies), 20 - 49 employees (372 companies).
Employee Size
Genesys PureCloud Customers by Geography
The top three geographies of Genesys PureCloud for customer-engagement are the United States with 1134(51.59%), United Kingdom with 324(14.74%), Australia with 317(14.42%) customers respectively.
Customers
Employees of Genesys PureCloud
Also see other Products/Services by Genesys PureCloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the customer-engagement category are Intercom, Zoho SalesIQ, LiveChat. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Intercom Genesys PureCloud vs Zoho SalesIQ Genesys PureCloud vs LiveChat.
What is Genesys PureCloud customer distribution based on company size?
What is Genesys PureCloud market share in the customer-engagement?
What are the top countries that use Genesys PureCloud?
What are the top industries that use Genesys PureCloud?
Get everything in one place
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demoGet instant access to B2B contact data across the web
Sign Up Today
