Question 1

What are the different markets in which
        Brevo and
        Genesys PureCloud compete against each other?

Accepted Answer

Brevo and
        Genesys PureCloud compete against each other in
        the Customer Engagement, Auto Dialer, Communication, Contact Center, Customer Experience.

Question 2

How does the market share of
        Brevo
        and Genesys PureCloud compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Brevo has a
        6.14%
        market share in comparison to
        Genesys PureCloud’s
        0.66%.
        Since it has a better market share coverage,
        Brevo holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Genesys PureCloud holds the
        19th spot.

Question 3

How many customers are acquired by
        Brevo and
        Genesys PureCloud in the
        Customer Engagement segment?

Accepted Answer

Brevo has
        27,719 customers and
        Genesys PureCloud has
        2,995 customers in the
        Customer Engagement
        segment. Brevo has
        24724 more customers than
        Genesys PureCloud in this category.

Question 4

What are the countries in which
        Brevo and
        Genesys PureCloud has more customers?

Accepted Answer

Brevo has more customers in France, United States and Germany.
Genesys PureCloud has more customers in United States, United Kingdom and Australia.

Brevo Vs Genesys PureCloud : In-Depth Comparison

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Comparing the customer bases of Brevo and Genesys PureCloud

Comparing the market share of Brevo and Genesys PureCloud

Compare Brevo vs Genesys PureCloud customers by geography

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