Question 1

What are the different markets in which
        Skeepers and
        Genesys PureCloud compete against each other?

Accepted Answer

Skeepers and
        Genesys PureCloud compete against each other in
        the Customer Engagement, Auto Dialer, Communication, Contact Center, Customer Experience.

Question 2

How does the market share of
        Skeepers
        and Genesys PureCloud compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Skeepers has a
        0.73%
        market share in comparison to
        Genesys PureCloud’s
        0.65%.
        Since it has a better market share coverage,
        Skeepers holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Genesys PureCloud holds the
        21st spot.

Question 3

How many customers are acquired by
        Skeepers and
        Genesys PureCloud in the
        Customer Engagement segment?

Accepted Answer

Skeepers has
        3,121 customers and
        Genesys PureCloud has
        2,773 customers in the
        Customer Engagement
        segment. Skeepers has
        348 more customers than
        Genesys PureCloud in this category.

Question 4

What are the countries in which
        Skeepers and
        Genesys PureCloud has more customers?

Accepted Answer

Skeepers has more customers in France, Italy and Spain.
Genesys PureCloud has more customers in United States, United Kingdom and Australia.

Skeepers Vs Genesys PureCloud : In-Depth Comparison

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Comparing the customer bases of Skeepers and Genesys PureCloud

Comparing the market share of Skeepers and Genesys PureCloud

Compare Skeepers vs Genesys PureCloud customers by geography

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