Categories where Salesforce Service Cloud and CROSS CX compete
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and CROSS CX, we can see that Salesforce Service Cloud has 8625 customer(s), while CROSS CX has 5 customer(s). In the Customer Engagement category, with 8625 customer(s) Salesforce Service Cloud stands at 12th place by ranking, while CROSS CX with 5 customer(s), is at the 153rd place.
Salesforce Service Cloud
12th
8625 Customer
CROSS CX
153rd
5 Customer
Salesforce Service Cloud has a 1.91% market share in the Customer Engagement category, while CROSS CX has a 0.00% market share in the same space.
Comparing Salesforce Service Cloud and CROSS CX customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Canada, while CROSS CX has more customers in United States.
Salesforce Service Cloud
CROSS CX
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs CROSS CX’s target audience.
Salesforce Service Cloud
New
84 Customer
Lost
130 Customer
CROSS CX
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and CROSS CX compete against each other?
Salesforce Service Cloud and CROSS CX compete against each other in the Customer Engagement, Contact Center, Customer Experience, Customer Support Services, Instant Messaging And Chat.
How does the market share of Salesforce Service Cloud and CROSS CX compare in the Customer Engagement market?
How many customers are acquired by Salesforce Service Cloud and CROSS CX in the Customer Engagement segment?
What are the countries in which Salesforce Service Cloud and CROSS CX has more customers?
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