Question 1

What are the different markets in which
        Brevo and
        Salesforce Service Cloud compete against each other?

Accepted Answer

Brevo and
        Salesforce Service Cloud compete against each other in
        the Customer Engagement, Contact Center, Customer Experience, Customer Support Services, Instant Messaging And Chat.

Question 2

How does the market share of
        Brevo
        and Salesforce Service Cloud compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Brevo has a
        6.14%
        market share in comparison to
        Salesforce Service Cloud’s
        1.91%.
        Since it has a better market share coverage,
        Brevo holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Salesforce Service Cloud holds the
        12th spot.

Question 3

How many customers are acquired by
        Brevo and
        Salesforce Service Cloud in the
        Customer Engagement segment?

Accepted Answer

Brevo has
        27,719 customers and
        Salesforce Service Cloud has
        8,625 customers in the
        Customer Engagement
        segment. Brevo has
        19094 more customers than
        Salesforce Service Cloud in this category.

Question 4

What are the countries in which
        Brevo and
        Salesforce Service Cloud has more customers?

Accepted Answer

Brevo has more customers in France, United States and Germany.
Salesforce Service Cloud has more customers in United States, United Kingdom and Canada.

Brevo Vs Salesforce Service Cloud : In-Depth Comparison

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Comparing the customer bases of Brevo and Salesforce Service Cloud

Comparing the market share of Brevo and Salesforce Service Cloud

Compare Brevo vs Salesforce Service Cloud customers by geography

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