Question 1

What are the different markets in which
        Zoho SalesIQ and
        CROSS CX compete against each other?

Accepted Answer

Zoho SalesIQ and
        CROSS CX compete against each other in
        the Customer Engagement, Instant Messaging And Chat, Lead Scoring, Live Chat.

Question 2

How does the market share of
        Zoho SalesIQ
        and CROSS CX compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho SalesIQ has a
        7.46%
        market share in comparison to
        CROSS CX’s
        0.00%.
        Since it has a better market share coverage,
        Zoho SalesIQ holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        CROSS CX holds the
        153rd spot.

Question 3

How many customers are acquired by
        Zoho SalesIQ and
        CROSS CX in the
        Customer Engagement segment?

Accepted Answer

Zoho SalesIQ has
        33,677 customers and
        CROSS CX has
        5 customers in the
        Customer Engagement
        segment. Zoho SalesIQ has
        33672 more customers than
        CROSS CX in this category.

Question 4

What are the countries in which
        Zoho SalesIQ and
        CROSS CX has more customers?

Accepted Answer

Zoho SalesIQ has more customers in United States, India and Australia.
CROSS CX has more customers in United States, Germany and Argentina.

Zoho SalesIQ Vs CROSS CX : In-Depth Comparison

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Comparing the customer bases of Zoho SalesIQ and CROSS CX

Comparing the market share of Zoho SalesIQ and CROSS CX

Compare Zoho SalesIQ vs CROSS CX customers by geography

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