Question 1

What are the different markets in which
        LiveAgent and
        Nortel Symposium compete against each other?

Accepted Answer

LiveAgent and
        Nortel Symposium compete against each other in
        the Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and Nortel Symposium compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.39%
        market share in comparison to
        Nortel Symposium’s
        0.02%.
        Since it has a better market share coverage,
        LiveAgent holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Nortel Symposium holds the
        39th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Nortel Symposium in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        6,229 customers and
        Nortel Symposium has
        311 customers in the
        Contact Center
        segment. LiveAgent has
        5918 more customers than
        Nortel Symposium in this category.

Question 4

What are the countries in which
        LiveAgent and
        Nortel Symposium has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Nortel Symposium has more customers in United States, Canada and United Kingdom.

LiveAgent Vs Nortel Symposium : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Nortel Symposium

Comparing the market share of LiveAgent and Nortel Symposium

Compare LiveAgent vs Nortel Symposium customers by geography

Customer Movements for this month

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