Question 1

What are the different markets in which
        LiveAgent and
        Alvaria compete against each other?

Accepted Answer

LiveAgent and
        Alvaria compete against each other in
        the Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and Alvaria compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.42%
        market share in comparison to
        Alvaria’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Alvaria holds the
        63rd spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Alvaria in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        6,679 customers and
        Alvaria has
        75 customers in the
        Contact Center
        segment. LiveAgent has
        6604 more customers than
        Alvaria in this category.

Question 4

What are the countries in which
        LiveAgent and
        Alvaria has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Alvaria has more customers in United States, United Kingdom and India.

LiveAgent Vs Alvaria : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Alvaria

Comparing the market share of LiveAgent and Alvaria

Compare LiveAgent vs Alvaria customers by geography

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