Question 1

What are the different markets in which
        Freshworks and
        Alvaria compete against each other?

Accepted Answer

Freshworks and
        Alvaria compete against each other in
        the Contact Center, Customer Experience, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Alvaria compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Freshworks has a
        2.03%
        market share in comparison to
        Alvaria’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Alvaria holds the
        63rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Alvaria in the
        Contact Center segment?

Accepted Answer

Freshworks has
        32,098 customers and
        Alvaria has
        75 customers in the
        Contact Center
        segment. Freshworks has
        32023 more customers than
        Alvaria in this category.

Question 4

What are the countries in which
        Freshworks and
        Alvaria has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Alvaria has more customers in United States, United Kingdom and India.

Freshworks Vs Alvaria : In-Depth Comparison

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Comparing the customer bases of Freshworks and Alvaria

Comparing the market share of Freshworks and Alvaria

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