VICIdial
VICIdial is an advanced predictive dialer for seamless blended call handling.
Market Share of VICIdial
Current Customer(s)
299
Market Share (Est.)
1.23%
Ranking
#10
Top Competitors and Alternatives of VICIdial
The top three of VICIdial’s competitors in the Cloud Contact Center Software category are Irene with 40.09%, NICE inContact with 12.59%, Coveo with 10.58% market share.
Popular Comparisons
Top Competitors and Alternatives of VICIdial
The top three of VICIdial’s competitors in the Cloud Contact Center Software category are Irene with 40.09%, NICE inContact with 12.59%, Coveo with 10.58% market share.
VICIdial vs Irene
VICIdial vs NICE inContact
VICIdial vs Coveo
VICIdial vs Amazon Connect
VICIdial vs Virtual PBX
VICIdial vs Cisco Unified Contact Center Enterprise
VICIdial vs Genesys Cloud CX
VICIdial vs Spoken Communications
Customers of VICIdial
Around the world in 2025, over 298 companies have started using VICIdial as Cloud Contact Center Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Globe Telecom | 10,000+ | Taguig | Metro Manila | Philippines |     |
| Concentrix | 10,000+ | Fremont | California | United States | |
| Teleperformance | 10,000+ | Paris | Ile-de-France | France | |
| Firstsource | 10,000+ | Mumbai | Maharashtra | India | |
| AT&T | 10,000+ | Dallas | Texas | United States | |
| Alorica | 10,000+ | Irvine | California | United States | |
| Barnes & Noble | 10,000+ | New York City | New York | United States | |
| HGS | 10,000+ | Bengaluru | Karnataka | India | |
| K-Electric | 10,000+ | Karachi | Sindh | Pakistan | |
| Fusion BPO Services | 10,000+ | Draper | Utah | United States | |
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VICIdial Customers by Products and Services
The top three products and services offering customers that use VICIdial for Cloud Contact Center Software are Technical Support (12), Lead Generation (10), Customer Service (10).
Customers
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VICIdial Customers by Employee Size
The majority of VICIdial's customers for the cloud-contact-center-software category fall in the company size of 100 - 249 employees (64 companies), 20 - 49 employees (54 companies), 250 - 499 employees (47 companies).
Employee Size
VICIdial Customers by Geography
The top three geographies of VICIdial for cloud-contact-center-software are the United States with 110(45.08%), India with 40(16.39%), Philippines with 31(12.70%) customers respectively.
Customers
Employees of VICIdial
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FAQ
Find answers to the most often asked questions by users.
Who are the top VICIdial competitors?
VICIdial’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Coveo. You can view a full list of VICIdial competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of VICIdial and 40,000 other technologies on the internet. You can also compare VICIdial and its feature with top competitors here : VICIdial vs Irene VICIdial vs NICE inContact VICIdial vs Coveo.
What is VICIdial customer distribution based on company size?
What is VICIdial market share in the cloud-contact-center-software?
What are the top countries that use VICIdial?
What are the top industries that use VICIdial?
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