Question 1

What are the different markets in which
        Zoho Mail and
        Zendesk compete against each other?

Accepted Answer

Zoho Mail and
        Zendesk compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Email Hosting, Email Management.

Question 2

How does the market share of
        Zoho Mail
        and Zendesk compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zoho Mail has a
        3.42%
        market share in comparison to
        Zendesk’s
        2.49%.
        Since it has a better market share coverage,
        Zoho Mail holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Zendesk holds the
        4th spot.

Question 3

How many customers are acquired by
        Zoho Mail and
        Zendesk in the
        Instant Messaging And Chat segment?

Accepted Answer

Zoho Mail has
        218,123 customers and
        Zendesk has
        158,537 customers in the
        Instant Messaging And Chat
        segment. Zoho Mail has
        59586 more customers than
        Zendesk in this category.

Question 4

What are the countries in which
        Zoho Mail and
        Zendesk has more customers?

Accepted Answer

Zoho Mail has more customers in United States, India and Brazil.
Zendesk has more customers in United States, United Kingdom and Australia.

Zoho Mail Vs Zendesk : In-Depth Comparison

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Comparing the customer bases of Zoho Mail and Zendesk

Comparing the market share of Zoho Mail and Zendesk

Compare Zoho Mail vs Zendesk customers by geography

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