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LiveAgent

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Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

Instant Messaging And Chat
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Market Share of LiveAgent

Current Customer(s)

6229

Market Share (Est.)

0.10%

Ranking

#21

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Instant Messaging And Chat category are G Suite with 78.41%, Slack with 5.87%, Zoho Mail with 3.42% market share.

TechnologyDomainsMarket Share (Est.)Versus page
G Suite499585578.41%LiveAgent vs G Suite
Slack3742895.87%LiveAgent vs Slack
Zoho Mail2181233.42%LiveAgent vs Zoho Mail
Zendesk1585372.49%LiveAgent vs Zendesk
Intercom1438022.26%LiveAgent vs Intercom
Tidio701051.10%LiveAgent vs Tidio
Microsoft Teams480380.75%LiveAgent vs Microsoft Teams
Snapchat446660.70%LiveAgent vs Snapchat
LiveChat349310.55%LiveAgent vs LiveChat
Zoho SalesIQ336770.53%LiveAgent vs Zoho SalesIQ
Skype314120.49%LiveAgent vs Skype
Podium267370.42%LiveAgent vs Podium
Crisp266520.42%LiveAgent vs Crisp
Smartsupp Live Chat175110.27%LiveAgent vs Smartsupp Live Chat
GetSiteControl135570.21%LiveAgent vs GetSiteControl
Drift126980.20%LiveAgent vs Drift
Freshchat108900.17%LiveAgent vs Freshchat
Pure Chat108530.17%LiveAgent vs Pure Chat
Salesforce Service Cloud86250.14%LiveAgent vs Salesforce Service Cloud
Bitrix2484000.13%LiveAgent vs Bitrix24
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Instant Messaging And Chat category are G Suite with 78.41%, Slack with 5.87%, Zoho Mail with 3.42% market share.

LiveAgent vs G Suite

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LiveAgent vs Slack

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LiveAgent vs Zoho Mail

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LiveAgent vs Zendesk

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LiveAgent vs Intercom

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LiveAgent vs Tidio

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LiveAgent vs Microsoft Teams

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LiveAgent vs Snapchat

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Customers of LiveAgent

Around the world in 2025, over 6221 companies have started using LiveAgent as Instant Messaging And Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Anheuser - Busch10,000+St. LouisMissouriUnited States
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KPMG10,000+LondonEnglandUnited Kingdom
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Cognizant10,000+TeaneckNew JerseyUnited States
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Onsemi10,000+ScottsdaleArizonaUnited States
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VMware10,000+Palo AltoCaliforniaUnited States
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Verizon10,000+New York CityNew YorkUnited States
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Morgan Stanley10,000+New York CityNew YorkUnited States
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IDP Education10,000+DocklandsVictoriaAustralia
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OYO10,000+GurgaonHaryanaIndia
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Equinix10,000+Redwood CityCaliforniaUnited States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Instant Messaging And Chat are Marketing (49), Digital Marketing (42), Software (41).

Customers

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the instant-messaging-chat category fall in the company size of 0 - 9 employees (1745 companies), 20 - 49 employees (1425 companies), 100 - 249 employees (782 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for instant-messaging-chat are the United States with 2976(64.32%), United Kingdom with 394(8.52%), Canada with 220(4.75%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Instant Messaging And Chat
Customer Experience
Knowledge Management
Helpdesk Tools
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the instant-messaging-chat category are G Suite, Slack, Zoho Mail. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs G Suite LiveAgent vs Slack LiveAgent vs Zoho Mail.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the instant-messaging-chat?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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