Helpshift
Helpshift, Inc. is an develops mobile customer services software. It offers Helpshift, a support platform for mobile and web that helps businesses to ...Read more
Market Share of Helpshift
Current Customer(s)
921
Market Share (Est.)
1.28%
Ranking
#17
Top Competitors and Alternatives of Helpshift
The top three of Helpshift’s competitors in the Helpdesk Tools category are Gorgias with 20.31%, Help Scout with 12.34%, LiveAgent with 8.64% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 14638 | 20.31% | Helpshift vs Gorgias |
| Help Scout | 8894 | 12.34% | Helpshift vs Help Scout |
| LiveAgent | 6229 | 8.64% | Helpshift vs LiveAgent |
| Zoho Desk | 5399 | 7.49% | Helpshift vs Zoho Desk |
| SherpaDesk | 5006 | 6.95% | Helpshift vs SherpaDesk |
| osTicket | 3839 | 5.33% | Helpshift vs osTicket |
| ConnectWise | 3053 | 4.24% | Helpshift vs ConnectWise |
| Front | 2235 | 3.10% | Helpshift vs Front |
| Chaport Live Chat | 2151 | 2.98% | Helpshift vs Chaport Live Chat |
| Spiceworks Help Desk | 2006 | 2.78% | Helpshift vs Spiceworks Help Desk |
| Oracle Service Cloud (formerly RightNow) | 1708 | 2.37% | Helpshift vs Oracle Service Cloud (formerly RightNow) |
| OTRS | 1494 | 2.07% | Helpshift vs OTRS |
| LiveHelpNow | 1066 | 1.48% | Helpshift vs LiveHelpNow |
| Agent.ai | 1016 | 1.41% | Helpshift vs Agent.ai |
| HappyFox | 972 | 1.35% | Helpshift vs HappyFox |
| Kayako | 953 | 1.32% | Helpshift vs Kayako |
| GrooveHQ | 864 | 1.20% | Helpshift vs GrooveHQ |
| HelpSite | 735 | 1.02% | Helpshift vs HelpSite |
| SupportSystem | 615 | 0.85% | Helpshift vs SupportSystem |
| ManageEngine ServiceDesk Plus | 596 | 0.83% | Helpshift vs ManageEngine ServiceDesk Plus |
Popular Comparisons
Top Competitors and Alternatives of Helpshift
The top three of Helpshift’s competitors in the Helpdesk Tools category are Gorgias with 20.31%, Help Scout with 12.34%, LiveAgent with 8.64% market share.
Helpshift vs Gorgias
Helpshift vs Help Scout
Helpshift vs LiveAgent
Helpshift vs Zoho Desk
Helpshift vs SherpaDesk
Helpshift vs osTicket
Helpshift vs ConnectWise
Helpshift vs Front
Customers of Helpshift
Around the world in 2025, over 920 companies have started using Helpshift as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Teleperformance | 10,000+ | Paris | Ile-de-France | France |     |
| TransPerfect | 10,000+ | New York City | New York | United States | |
| Microsoft | 10,000+ | Redmond | Washington | United States | |
| Virgin Media | 10,000+ | Hook | England | United Kingdom | |
| Resideo | 10,000+ | Scottsdale | Arizona | United States | |
| Competence Call Center | 10,000+ | Vancouver | British Columbia | Canada | |
| Honeywell | 10,000+ | Charlotte | North Carolina | United States | |
| Apple | 10,000+ | Cupertino | California | United States | |
| MTV | 10,000+ | New York City | New York | United States | |
| Cisco | 10,000+ | San Jose | California | United States | |
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Helpshift Customers by Products and Services
The top three products and services offering customers that use Helpshift for Helpdesk Tools are Mobile Games (59), Game Development (37), Video Games (21).
Customers
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Helpshift Customers by Employee Size
The majority of Helpshift's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (228 companies), 0 - 9 employees (190 companies), 100 - 249 employees (153 companies).
Employee Size
Helpshift Customers by Geography
The top three geographies of Helpshift for helpdesk-tools are the United States with 395(56.35%), United Kingdom with 59(8.42%), India with 51(7.28%) customers respectively.
Customers
Employees of Helpshift
Also see other Products/Services by Helpshift in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Helpshift competitors?
Helpshift’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of Helpshift competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Helpshift and 40,000 other technologies on the internet. You can also compare Helpshift and its feature with top competitors here : Helpshift vs Gorgias Helpshift vs Help Scout Helpshift vs LiveAgent.
What is Helpshift customer distribution based on company size?
What is Helpshift market share in the helpdesk-tools?
What are the top countries that use Helpshift?
What are the top industries that use Helpshift?
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