LiveAgent
LiveAgent is the great customer service starts with better help desk software. LiveAgent is an multi-channel customer service software that offers 175...Read more
Market Share of LiveAgent
Current Customer(s)
6229
Market Share (Est.)
8.64%
Ranking
#3
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Helpdesk Tools category are Gorgias with 20.31%, Help Scout with 12.34%, Zoho Desk with 7.49% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 14638 | 20.31% | LiveAgent vs Gorgias |
| Help Scout | 8894 | 12.34% | LiveAgent vs Help Scout |
| Zoho Desk | 5399 | 7.49% | LiveAgent vs Zoho Desk |
| SherpaDesk | 5006 | 6.95% | LiveAgent vs SherpaDesk |
| osTicket | 3839 | 5.33% | LiveAgent vs osTicket |
| ConnectWise | 3053 | 4.24% | LiveAgent vs ConnectWise |
| Front | 2235 | 3.10% | LiveAgent vs Front |
| Chaport Live Chat | 2151 | 2.98% | LiveAgent vs Chaport Live Chat |
| Spiceworks Help Desk | 2006 | 2.78% | LiveAgent vs Spiceworks Help Desk |
| Oracle Service Cloud (formerly RightNow) | 1708 | 2.37% | LiveAgent vs Oracle Service Cloud (formerly RightNow) |
| OTRS | 1494 | 2.07% | LiveAgent vs OTRS |
| LiveHelpNow | 1066 | 1.48% | LiveAgent vs LiveHelpNow |
| Agent.ai | 1016 | 1.41% | LiveAgent vs Agent.ai |
| HappyFox | 972 | 1.35% | LiveAgent vs HappyFox |
| Kayako | 953 | 1.32% | LiveAgent vs Kayako |
| Helpshift | 921 | 1.28% | LiveAgent vs Helpshift |
| GrooveHQ | 864 | 1.20% | LiveAgent vs GrooveHQ |
| HelpSite | 735 | 1.02% | LiveAgent vs HelpSite |
| SupportSystem | 615 | 0.85% | LiveAgent vs SupportSystem |
| ManageEngine ServiceDesk Plus | 596 | 0.83% | LiveAgent vs ManageEngine ServiceDesk Plus |
Popular Comparisons
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Helpdesk Tools category are Gorgias with 20.31%, Help Scout with 12.34%, Zoho Desk with 7.49% market share.
LiveAgent vs Gorgias
LiveAgent vs Help Scout
LiveAgent vs Zoho Desk
LiveAgent vs SherpaDesk
LiveAgent vs osTicket
LiveAgent vs ConnectWise
LiveAgent vs Front
LiveAgent vs Chaport Live Chat
Customers of LiveAgent
Around the world in 2025, over 6221 companies have started using LiveAgent as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Vodafone | 10,000+ | London | England | United Kingdom |     |
| Hewlett Packard Enterprise | 10,000+ | Houston | Texas | United States | |
| Boston Scientific | 10,000+ | Marlborough | Massachusetts | United States | |
| IDP Education | 10,000+ | Docklands | Victoria | Australia | |
| Huntington National Bank | 10,000+ | Columbus | Ohio | United States | |
| Bank Of America | 10,000+ | Charlotte | North Carolina | United States | |
| Exxon Mobil Corporation | 10,000+ | Irving | Texas | United States | |
| Verizon | 10,000+ | New York City | New York | United States | |
| Electronic Arts | 10,000+ | Redwood City | California | United States | |
| Iron Mountain | 10,000+ | Boston | Massachusetts | United States | |
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LiveAgent Customers by Products and Services
The top three products and services offering customers that use LiveAgent for Helpdesk Tools are Marketing (49), Digital Marketing (42), Software (41).
Customers
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LiveAgent Customers by Employee Size
The majority of LiveAgent's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (1745 companies), 20 - 49 employees (1425 companies), 100 - 249 employees (782 companies).
Employee Size
LiveAgent Customers by Geography
The top three geographies of LiveAgent for helpdesk-tools are the United States with 2976(64.32%), United Kingdom with 394(8.52%), Canada with 220(4.75%) customers respectively.
Customers
Employees of LiveAgent
Also see other Products/Services by LiveAgent in:
FAQ
Find answers to the most often asked questions by users.
Who are the top LiveAgent competitors?
LiveAgent’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, Zoho Desk. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Gorgias LiveAgent vs Help Scout LiveAgent vs Zoho Desk.
What is LiveAgent customer distribution based on company size?
What is LiveAgent market share in the helpdesk-tools?
What are the top countries that use LiveAgent?
What are the top industries that use LiveAgent?
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