ChatID
ChatID is a platform that enables chat communication between brands and consumers on the web and mobile devices.
Market Share of ChatID
Current Customer(s)
209
Market Share (Est.)
0.29%
Ranking
#36
Top Competitors and Alternatives of ChatID
The top three of ChatID’s competitors in the Help Desk And Ticketing category are Gorgias with 20.08%, Help Scout with 12.23%, LiveAgent with 8.81% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 14337 | 20.08% | ChatID vs Gorgias |
| Help Scout | 8733 | 12.23% | ChatID vs Help Scout |
| LiveAgent | 6288 | 8.81% | ChatID vs LiveAgent |
| Zoho Desk | 5319 | 7.45% | ChatID vs Zoho Desk |
| SherpaDesk | 5025 | 7.04% | ChatID vs SherpaDesk |
| osTicket | 3779 | 5.29% | ChatID vs osTicket |
| ConnectWise | 3056 | 4.28% | ChatID vs ConnectWise |
| Front | 2213 | 3.10% | ChatID vs Front |
| Chaport Live Chat | 2087 | 2.92% | ChatID vs Chaport Live Chat |
| Spiceworks Help Desk | 1993 | 2.79% | ChatID vs Spiceworks Help Desk |
| Oracle Service Cloud (formerly RightNow) | 1706 | 2.39% | ChatID vs Oracle Service Cloud (formerly RightNow) |
| OTRS | 1483 | 2.08% | ChatID vs OTRS |
| LiveHelpNow | 1059 | 1.48% | ChatID vs LiveHelpNow |
| HappyFox | 960 | 1.34% | ChatID vs HappyFox |
| Kayako | 950 | 1.33% | ChatID vs Kayako |
| Agent.ai | 947 | 1.33% | ChatID vs Agent.ai |
| Helpshift | 923 | 1.29% | ChatID vs Helpshift |
| GrooveHQ | 845 | 1.18% | ChatID vs GrooveHQ |
| HelpSite | 733 | 1.03% | ChatID vs HelpSite |
| SupportSystem | 648 | 0.91% | ChatID vs SupportSystem |
Popular Comparisons
Top Competitors and Alternatives of ChatID
The top three of ChatID’s competitors in the Help Desk And Ticketing category are Gorgias with 20.08%, Help Scout with 12.23%, LiveAgent with 8.81% market share.
ChatID vs Gorgias
ChatID vs Help Scout
ChatID vs LiveAgent
ChatID vs Zoho Desk
ChatID vs SherpaDesk
ChatID vs osTicket
ChatID vs ConnectWise
ChatID vs Front
Customers of ChatID
Around the world in 2025, over 209 companies have started using ChatID as Help Desk And Ticketing tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Staples | 10,000+ | Framingham | Massachusetts | United States |     |
| Walmart | 10,000+ | Bentonville | Arkansas | United States | |
| Staples Business Advantage | 1,000 - 4,999 | Framingham | Massachusetts | United States | |
| Avery | 500 - 999 | Brea | California | United States | |
| Couponcode2019 | 500 - 999 | New York City | New York | United States | |
| HiTouch Business Services | 500 - 999 | La Vergne | Tennessee | United States | |
| Walmart Health | 500 - 999 | Loganville | Georgia | United States | |
| Forevershoppers | 250 - 499 | Sarasota | Florida | United States | |
| Gerber Childrenswear LLC | 250 - 499 | New York City | New York | United States | |
| Moolah | 250 - 499 | Pasadena | California | United States | |
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ChatID Customers by Products and Services
The top three products and services offering customers that use ChatID for Help Desk And Ticketing are Deals (8), Technology (5), Office Supplies (5).
Customers
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ChatID Customers by Employee Size
The majority of ChatID's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (77 companies), 20 - 49 employees (49 companies), 10 - 19 employees (20 companies).
Employee Size
ChatID Customers by Geography
The top three geographies of ChatID for helpdesk-tools are the United States with 182(89.22%), Canada with 5(2.45%), United Arab Emirates with 4(1.96%) customers respectively.
Customers
Employees of ChatID
Also see other Products/Services by ChatID in:
FAQ
Find answers to the most often asked questions by users.
Who are the top ChatID competitors?
ChatID’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of ChatID competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ChatID and 40,000 other technologies on the internet. You can also compare ChatID and its feature with top competitors here : ChatID vs Gorgias ChatID vs Help Scout ChatID vs LiveAgent.
What is ChatID customer distribution based on company size?
What is ChatID market share in the helpdesk-tools?
What are the top countries that use ChatID?
What are the top industries that use ChatID?
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