NICE CXone
NICE CXone is a cloud-based customer experience management platform.
Market Share of NICE CXone
Current Customer(s)
468
Market Share (Est.)
0.05%
Ranking
#70
Top Competitors and Alternatives of NICE CXone
The top three of NICE CXone’s competitors in the Customer Experience category are Zendesk with 16.53%, Intercom with 13.44%, Trustpilot with 12.24% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 165482 | 16.53% | NICE CXone vs Zendesk |
| Intercom | 134514 | 13.44% | NICE CXone vs Intercom |
| Trustpilot | 122529 | 12.24% | NICE CXone vs Trustpilot |
| Adobe Marketing Cloud | 72538 | 7.25% | NICE CXone vs Adobe Marketing Cloud |
| Adobe Experience Cloud | 66653 | 6.66% | NICE CXone vs Adobe Experience Cloud |
| Qualtrics | 48046 | 4.80% | NICE CXone vs Qualtrics |
| Freshworks | 32098 | 3.21% | NICE CXone vs Freshworks |
| Smartlook | 27951 | 2.79% | NICE CXone vs Smartlook |
| Podium | 24964 | 2.49% | NICE CXone vs Podium |
| Qualtrics Research Core | 22780 | 2.28% | NICE CXone vs Qualtrics Research Core |
| Yotpo | 22215 | 2.22% | NICE CXone vs Yotpo |
| Campaign Monitor | 22074 | 2.21% | NICE CXone vs Campaign Monitor |
| Zoho CRM | 20336 | 2.03% | NICE CXone vs Zoho CRM |
| Adobe Commerce Cloud | 18776 | 1.88% | NICE CXone vs Adobe Commerce Cloud |
| Pendo | 17091 | 1.71% | NICE CXone vs Pendo |
| OneAll | 15246 | 1.52% | NICE CXone vs OneAll |
| Pipedrive | 14770 | 1.48% | NICE CXone vs Pipedrive |
| Smile.io | 14690 | 1.47% | NICE CXone vs Smile.io |
| Sitecore | 8902 | 0.89% | NICE CXone vs Sitecore |
| Salesforce Service Cloud | 8160 | 0.82% | NICE CXone vs Salesforce Service Cloud |
Popular Comparisons
Top Competitors and Alternatives of NICE CXone
The top three of NICE CXone’s competitors in the Customer Experience category are Zendesk with 16.53%, Intercom with 13.44%, Trustpilot with 12.24% market share.
NICE CXone vs Zendesk
NICE CXone vs Intercom
NICE CXone vs Trustpilot
NICE CXone vs Adobe Marketing Cloud
NICE CXone vs Adobe Experience Cloud
NICE CXone vs Qualtrics
NICE CXone vs Freshworks
NICE CXone vs Smartlook
Customers of NICE CXone
Around the world in 2025, over 462 companies have started using NICE CXone as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Innova Solutions | 10,000+ | Atlanta | Georgia | United States |     |
| ResMed | 10,000+ | San Diego | California | United States | |
| HCLTech | 10,000+ | Noida | Uttar Pradesh | India | |
| AstraZeneca | 10,000+ | Cambridge | England | United Kingdom | |
| The Charles Schwab Corporation | 10,000+ | Westlake | Texas | United States | |
| Experis | 10,000+ | Milwaukee | Wisconsin | United States | |
| Unisys | 10,000+ | Blue Bell | Pennsylvania | United States | |
| Everise | 10,000+ | Plantation | Florida | United States | |
| Infosys | 10,000+ | Bengaluru | Karnataka | India | |
| 10,000+ | Mountain View | California | United States | |
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NICE CXone Customers by Products and Services
The top three products and services offering customers that use NICE CXone for Customer Experience are Digital Transformation (20), Wealth Management (19), Data Analytics (19).
Customers
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NICE CXone Customers by Employee Size
The majority of NICE CXone's customers for the customer-experience category fall in the company size of 10,000+ employees (145 companies), 1,000 - 4,999 employees (104 companies), 100 - 249 employees (47 companies).
Employee Size
NICE CXone Customers by Geography
The top three geographies of NICE CXone for customer-experience are the United States with 305(70.77%), United Kingdom with 34(7.89%), Australia with 25(5.80%) customers respectively.
Customers
Employees of NICE CXone
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FAQ
Find answers to the most often asked questions by users.
Who are the top NICE CXone competitors?
NICE CXone’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of NICE CXone competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE CXone and 40,000 other technologies on the internet. You can also compare NICE CXone and its feature with top competitors here : NICE CXone vs Zendesk NICE CXone vs Intercom NICE CXone vs Trustpilot.
What is NICE CXone customer distribution based on company size?
What is NICE CXone market share in the customer-experience?
What are the top countries that use NICE CXone?
What are the top industries that use NICE CXone?
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