Question 1

What are the different markets in which
        Genesys PureCloud and
        TechSee compete against each other?

Accepted Answer

Genesys PureCloud and
        TechSee compete against each other in
        the Customer Engagement, Auto Dialer, Communication, Contact Center, Customer Experience.

Question 2

How does the market share of
        Genesys PureCloud
        and TechSee compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Genesys PureCloud has a
        0.66%
        market share in comparison to
        TechSee’s
        0.01%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        TechSee holds the
        114th spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        TechSee in the
        Customer Engagement segment?

Accepted Answer

Genesys PureCloud has
        2,995 customers and
        TechSee has
        25 customers in the
        Customer Engagement
        segment. Genesys PureCloud has
        2970 more customers than
        TechSee in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        TechSee has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, United Kingdom and Australia.
TechSee has more customers in United States, France and Italy.

Genesys PureCloud Vs TechSee : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and TechSee

Comparing the market share of Genesys PureCloud and TechSee

Compare Genesys PureCloud vs TechSee customers by geography

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