Genesys Multicloud CX
Genesys Multicloud CX Cloud offers service automation, inbound/outbound voice, digital channels/messaging, workforce engagement management and analyti...Read more
Market Share of Genesys Multicloud CX
Current Customer(s)
5
Market Share (Est.)
0.00%
Ranking
#151
Top Competitors and Alternatives of Genesys Multicloud CX
The top three of Genesys Multicloud CX’s competitors in the Customer Engagement category are CINNOX with 54.56%, Intercom with 14.63%, LiveChat with 3.53% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys Multicloud CX
The top three of Genesys Multicloud CX’s competitors in the Customer Engagement category are CINNOX with 54.56%, Intercom with 14.63%, LiveChat with 3.53% market share.
Genesys Multicloud CX vs CINNOX
Genesys Multicloud CX vs Intercom
Genesys Multicloud CX vs LiveChat
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Customers of Genesys Multicloud CX
Around the world in 2025, over 5 companies have started using Genesys Multicloud CX as Customer Engagement tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| IBM | 10,000+ | Armonk | New York | United States |     |
| Genesys | 5,000 - 9,999 | Menlo Park | California | United States | |
| Northumbrian Water | 1,000 - 4,999 | Durham | England | United Kingdom | |
| AdaptHealth | 1,000 - 4,999 | Plymouth Meeting | Pennsylvania | United States | |
| Lowell | 250 - 499 | Oslo | Oslo | Norway | |
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Genesys Multicloud CX Customers by Products and Services
The top three products and services offering customers that use Genesys Multicloud CX for Customer Engagement are Customer support services (2), Data Analytics (2), Debt Purchase (1).
Customers
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Genesys Multicloud CX Customers by Employee Size
The majority of Genesys Multicloud CX's customers for the customer-engagement category fall in the company size of 1,000 - 4,999 employees (2 companies), 250 - 499 employees (1 companies), 10,000+ employees (1 companies).
Employee Size
Genesys Multicloud CX Customers by Geography
The top three geographies of Genesys Multicloud CX for customer-engagement are the United States with 3(60.00%), United Kingdom with 1(20.00%), Norway with 1(20.00%) customers respectively.
Customers
Employees of Genesys Multicloud CX
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FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys Multicloud CX competitors?
Genesys Multicloud CX’s Top competitors in the customer-engagement category are CINNOX, Intercom, LiveChat. You can view a full list of Genesys Multicloud CX competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys Multicloud CX and 40,000 other technologies on the internet. You can also compare Genesys Multicloud CX and its feature with top competitors here : Genesys Multicloud CX vs CINNOX Genesys Multicloud CX vs Intercom Genesys Multicloud CX vs LiveChat.
What is Genesys Multicloud CX customer distribution based on company size?
What is Genesys Multicloud CX market share in the customer-engagement?
What are the top countries that use Genesys Multicloud CX?
What are the top industries that use Genesys Multicloud CX?
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