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Gainsight

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Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upse...Read more

Customer Engagement
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Market Share of Gainsight

Current Customer(s)

1706

Market Share (Est.)

0.37%

Ranking

#31

Top Competitors and Alternatives of Gainsight

The top three of Gainsight’s competitors in the Customer Engagement category are Intercom with 29.57%, Zoho SalesIQ with 6.95%, LiveChat with 6.66% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Intercom13462629.57%Gainsight vs Intercom
Zoho SalesIQ316456.95%Gainsight vs Zoho SalesIQ
LiveChat303266.66%Gainsight vs LiveChat
Brevo301216.61%Gainsight vs Brevo
Zoho CRM245105.38%Gainsight vs Zoho CRM
Yotpo218894.81%Gainsight vs Yotpo
Pipedrive177393.90%Gainsight vs Pipedrive
Pendo170333.74%Gainsight vs Pendo
Sumo144833.18%Gainsight vs Sumo
Smile.io for Shopify142633.13%Gainsight vs Smile.io for Shopify
Salesforce Commerce Cloud124272.73%Gainsight vs Salesforce Commerce Cloud
Salesforce Service Cloud117092.57%Gainsight vs Salesforce Service Cloud
Salesforce Engage63181.39%Gainsight vs Salesforce Engage
Zoho Desk60451.33%Gainsight vs Zoho Desk
Feefo57891.27%Gainsight vs Feefo
WalkMe55341.22%Gainsight vs WalkMe
LivePerson45561.00%Gainsight vs LivePerson
Five937010.81%Gainsight vs Five9
Genesys PureCloud36030.79%Gainsight vs Genesys PureCloud
UserVoice31400.69%Gainsight vs UserVoice
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Popular Comparisons

Top Competitors and Alternatives of Gainsight

The top three of Gainsight’s competitors in the Customer Engagement category are Intercom with 29.57%, Zoho SalesIQ with 6.95%, LiveChat with 6.66% market share.

Gainsight vs Intercom

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Gainsight vs Zoho SalesIQ

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Gainsight vs LiveChat

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Gainsight vs Brevo

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Gainsight vs Zoho CRM

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Gainsight vs Yotpo

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Gainsight vs Pipedrive

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Gainsight vs Pendo

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Customers of Gainsight

Around the world in 2025, over 1706 companies have started using Gainsight as Customer Engagement tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Insight10,000+ChandlerArizonaUnited States
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Nuance Communications10,000+BurlingtonMassachusettsUnited States
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SmartRecruiters10,000+San FranciscoCaliforniaUnited States
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Thomson Reuters10,000+TorontoOntarioCanada
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Harvard Business Review10,000+BostonMassachusettsUnited States
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iCIMS10,000+MatawanNew JerseyUnited States
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Concentrix Corporation10,000+NewarkCaliforniaUnited States
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KOOP36010,000+MiamiFloridaUnited States
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Rocket Software10,000+WalthamMassachusettsUnited States
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Clarivate10,000+LondonEnglandUnited Kingdom
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Gainsight Customers by Products and Services

The top three products and services offering customers that use Gainsight for Customer Engagement are Saas (97), Analytics (77), Artificial Intelligence (65).

Customers

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Gainsight Customers by Employee Size

The majority of Gainsight's customers for the customer-engagement category fall in the company size of 100 - 249 employees (382 companies), 1,000 - 4,999 employees (359 companies), 500 - 999 employees (253 companies).

Employee Size

Gainsight Customers by Geography

The top three geographies of Gainsight for customer-engagement are the United States with 1278(79.92%), United Kingdom with 103(6.44%), Canada with 73(4.57%) customers respectively.

Customers

Employees of Gainsight

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Also see other Products/Services by Gainsight in:

Predictive Analytics
Big Data
Analytics
Customer Success
Data Analytics

FAQ

Find answers to the most often asked questions by users.

Who are the top Gainsight competitors?

Gainsight’s Top competitors in the customer-engagement category are Intercom, Zoho SalesIQ, LiveChat. You can view a full list of Gainsight competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gainsight and 40,000 other technologies on the internet. You can also compare Gainsight and its feature with top competitors here : Gainsight vs Intercom Gainsight vs Zoho SalesIQ Gainsight vs LiveChat.

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What is Gainsight customer distribution based on company size?

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What is Gainsight market share in the customer-engagement?

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What are the top countries that use Gainsight?

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What are the top industries that use Gainsight?

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