Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upse...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Gainsight’s competitors in the Customer Engagement category are Intercom with 29.57%, Zoho SalesIQ with 6.95%, LiveChat with 6.66% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Intercom | 134626 | 29.57% | Gainsight vs Intercom |
Zoho SalesIQ | 31645 | 6.95% | Gainsight vs Zoho SalesIQ |
LiveChat | 30326 | 6.66% | Gainsight vs LiveChat |
Brevo | 30121 | 6.61% | Gainsight vs Brevo |
Zoho CRM | 24510 | 5.38% | Gainsight vs Zoho CRM |
Yotpo | 21889 | 4.81% | Gainsight vs Yotpo |
Pipedrive | 17739 | 3.90% | Gainsight vs Pipedrive |
Pendo | 17033 | 3.74% | Gainsight vs Pendo |
Sumo | 14483 | 3.18% | Gainsight vs Sumo |
Smile.io for Shopify | 14263 | 3.13% | Gainsight vs Smile.io for Shopify |
Salesforce Commerce Cloud | 12427 | 2.73% | Gainsight vs Salesforce Commerce Cloud |
Salesforce Service Cloud | 11709 | 2.57% | Gainsight vs Salesforce Service Cloud |
Salesforce Engage | 6318 | 1.39% | Gainsight vs Salesforce Engage |
Zoho Desk | 6045 | 1.33% | Gainsight vs Zoho Desk |
Feefo | 5789 | 1.27% | Gainsight vs Feefo |
WalkMe | 5534 | 1.22% | Gainsight vs WalkMe |
LivePerson | 4556 | 1.00% | Gainsight vs LivePerson |
Five9 | 3701 | 0.81% | Gainsight vs Five9 |
Genesys PureCloud | 3603 | 0.79% | Gainsight vs Genesys PureCloud |
UserVoice | 3140 | 0.69% | Gainsight vs UserVoice |
Popular Comparisons
The top three of Gainsight’s competitors in the Customer Engagement category are Intercom with 29.57%, Zoho SalesIQ with 6.95%, LiveChat with 6.66% market share.
Gainsight vs Intercom
Gainsight vs Zoho SalesIQ
Gainsight vs LiveChat
Gainsight vs Brevo
Gainsight vs Zoho CRM
Gainsight vs Yotpo
Gainsight vs Pipedrive
Gainsight vs Pendo
Around the world in 2025, over 1706 companies have started using Gainsight as Customer Engagement tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Insight | 10,000+ | Chandler | Arizona | United States | |
Nuance Communications | 10,000+ | Burlington | Massachusetts | United States | |
SmartRecruiters | 10,000+ | San Francisco | California | United States | |
Thomson Reuters | 10,000+ | Toronto | Ontario | Canada | |
Harvard Business Review | 10,000+ | Boston | Massachusetts | United States | |
iCIMS | 10,000+ | Matawan | New Jersey | United States | |
Concentrix Corporation | 10,000+ | Newark | California | United States | |
KOOP360 | 10,000+ | Miami | Florida | United States | |
Rocket Software | 10,000+ | Waltham | Massachusetts | United States | |
Clarivate | 10,000+ | London | England | United Kingdom |
The top three products and services offering customers that use Gainsight for Customer Engagement are Saas (97), Analytics (77), Artificial Intelligence (65).
Customers
The majority of Gainsight's customers for the customer-engagement category fall in the company size of 100 - 249 employees (382 companies), 1,000 - 4,999 employees (359 companies), 500 - 999 employees (253 companies).
Employee Size
The top three geographies of Gainsight for customer-engagement are the United States with 1278(79.92%), United Kingdom with 103(6.44%), Canada with 73(4.57%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Gainsight competitors?
Gainsight’s Top competitors in the customer-engagement category are Intercom, Zoho SalesIQ, LiveChat. You can view a full list of Gainsight competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gainsight and 40,000 other technologies on the internet. You can also compare Gainsight and its feature with top competitors here : Gainsight vs Intercom Gainsight vs Zoho SalesIQ Gainsight vs LiveChat.
What is Gainsight customer distribution based on company size?
What is Gainsight market share in the customer-engagement?
What are the top countries that use Gainsight?
What are the top industries that use Gainsight?
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