Question 1

What are the different markets in which
        NICE inContact and
        USAN compete against each other?

Accepted Answer

NICE inContact and
        USAN compete against each other in
        the Contact Center, Call Recording, Cloud Contact Center Software, Communication, Help Desk And Ticketing.

Question 2

How does the market share of
        NICE inContact
        and USAN compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        NICE inContact has a
        0.18%
        market share in comparison to
        USAN’s
        0.00%.
        Since it has a better market share coverage,
        NICE inContact holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        USAN holds the
        143rd spot.

Question 3

How many customers are acquired by
        NICE inContact and
        USAN in the
        Contact Center segment?

Accepted Answer

NICE inContact has
        2,883 customers and
        USAN has
        1 customers in the
        Contact Center
        segment. NICE inContact has
        2882 more customers than
        USAN in this category.

Question 4

What are the countries in which
        NICE inContact and
        USAN has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
USAN has more customers in and United States.

NICE inContact Vs USAN : In-Depth Comparison

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Comparing the customer bases of NICE inContact and USAN

Comparing the market share of NICE inContact and USAN

Compare NICE inContact vs USAN customers by geography

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