Question 1

What are the different markets in which
        LiveAgent and
        PhoneBurner compete against each other?

Accepted Answer

LiveAgent and
        PhoneBurner compete against each other in
        the Contact Center, Sales Management, Applicant Tracking, Appointments And Scheduling, Auto Dialer.

Question 2

How does the market share of
        LiveAgent
        and PhoneBurner compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.39%
        market share in comparison to
        PhoneBurner’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        PhoneBurner holds the
        66th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        PhoneBurner in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        6,229 customers and
        PhoneBurner has
        67 customers in the
        Contact Center
        segment. LiveAgent has
        6162 more customers than
        PhoneBurner in this category.

Question 4

What are the countries in which
        LiveAgent and
        PhoneBurner has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
PhoneBurner has more customers in United States, Canada and Korea.

LiveAgent Vs PhoneBurner : In-Depth Comparison

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Comparing the customer bases of LiveAgent and PhoneBurner

Comparing the market share of LiveAgent and PhoneBurner

Compare LiveAgent vs PhoneBurner customers by geography

Customer Movements for this month

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