Question 1

What are the different markets in which
        NICE inContact and
        CallSquad compete against each other?

Accepted Answer

NICE inContact and
        CallSquad compete against each other in
        the Contact Center, Predictive Dialer, Auto Dialer, Call Recording, Cloud Contact Center Software.

Question 2

How does the market share of
        NICE inContact
        and CallSquad compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        NICE inContact has a
        0.19%
        market share in comparison to
        CallSquad’s
        0.00%.
        Since it has a better market share coverage,
        NICE inContact holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        CallSquad holds the
        138th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        CallSquad in the
        Contact Center segment?

Accepted Answer

NICE inContact has
        3,070 customers and
        CallSquad has
        2 customers in the
        Contact Center
        segment. NICE inContact has
        3068 more customers than
        CallSquad in this category.

Question 4

What are the countries in which
        NICE inContact and
        CallSquad has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
CallSquad has more customers in United States and India.

NICE inContact Vs CallSquad : In-Depth Comparison

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Comparing the customer bases of NICE inContact and CallSquad

Comparing the market share of NICE inContact and CallSquad

Compare NICE inContact vs CallSquad customers by geography

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