Question 1

What are the different markets in which
        LiveAgent and
        CallSquad compete against each other?

Accepted Answer

LiveAgent and
        CallSquad compete against each other in
        the Contact Center, Auto Dialer, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and CallSquad compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.39%
        market share in comparison to
        CallSquad’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        CallSquad holds the
        138th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        CallSquad in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        6,229 customers and
        CallSquad has
        2 customers in the
        Contact Center
        segment. LiveAgent has
        6227 more customers than
        CallSquad in this category.

Question 4

What are the countries in which
        LiveAgent and
        CallSquad has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
CallSquad has more customers in United States and India.

LiveAgent Vs CallSquad : In-Depth Comparison

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Comparing the customer bases of LiveAgent and CallSquad

Comparing the market share of LiveAgent and CallSquad

Compare LiveAgent vs CallSquad customers by geography

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