Question 1

What are the different markets in which
        Swat.io and
        DigitalGenius compete against each other?

Accepted Answer

Swat.io and
        DigitalGenius compete against each other in
        the Social Customer Support, Community Management, Help Desk And Ticketing, Social Media Management.

Question 2

How does the market share of
        Swat.io
        and DigitalGenius compare in the
        Social Customer Support market?

Accepted Answer

In the Social Customer Support market,
        Swat.io has a
        0.10%
        market share in comparison to
        DigitalGenius’s
        0.03%.
        Since it has a better market share coverage,
        Swat.io holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Social Customer Support category, while
        DigitalGenius holds the
        19th spot.

Question 3

How many customers are acquired by
        Swat.io and
        DigitalGenius in the
        Social Customer Support segment?

Accepted Answer

Swat.io has
        22 customers and
        DigitalGenius has
        6 customers in the
        Social Customer Support
        segment. Swat.io has
        16 more customers than
        DigitalGenius in this category.

Question 4

What are the countries in which
        Swat.io and
        DigitalGenius has more customers?

Accepted Answer

Swat.io has more customers in Germany, Austria and United States.
DigitalGenius has more customers in United States, France and Canada.

Swat.io Vs DigitalGenius : In-Depth Comparison

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Comparing the customer bases of Swat.io and DigitalGenius

Comparing the market share of Swat.io and DigitalGenius

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