Question 1

What are the different markets in which
        Sparkcentral and
        Swat.io compete against each other?

Accepted Answer

Sparkcentral and
        Swat.io compete against each other in
        the Social Customer Support, Community Management, Mobile Customer Support, Social Media Management.

Question 2

How does the market share of
        Sparkcentral
        and Swat.io compare in the
        Social Customer Support market?

Accepted Answer

In the Social Customer Support market,
        Sparkcentral has a
        0.30%
        market share in comparison to
        Swat.io’s
        0.11%.
        Since it has a better market share coverage,
        Sparkcentral holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Social Customer Support category, while
        Swat.io holds the
        10th spot.

Question 3

How many customers are acquired by
        Sparkcentral and
        Swat.io in the
        Social Customer Support segment?

Accepted Answer

Sparkcentral has
        61 customers and
        Swat.io has
        22 customers in the
        Social Customer Support
        segment. Sparkcentral has
        39 more customers than
        Swat.io in this category.

Question 4

What are the countries in which
        Sparkcentral and
        Swat.io has more customers?

Accepted Answer

Sparkcentral has more customers in United States, Belgium and Canada.
Swat.io has more customers in Germany, Austria and United States.

Sparkcentral Vs Swat.io : In-Depth Comparison

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Comparing the customer bases of Sparkcentral and Swat.io

Comparing the market share of Sparkcentral and Swat.io

Compare Sparkcentral vs Swat.io customers by geography

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