Social Customer Support
Gain market share and customer base information about the top Social Customer Support software. Check out our list of Social Customer Support Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
25
Technologies Tracked
20726
Companies Tracked
Categories related to Social Customer Support
Top 5 Social Customer Support technologies in 2025
Over 20726 companies are using Social Customer Support tools. Sprout Social with 72.51% market share (15029 customers), Zendesk Support with 24.48% market share (5074 customers), Brand24 with 0.93% market share (192 customers).
Technology
Market Share (Est.)
Customers
72.51%
15029
24.48%
5074
0.93%
192
0.29%
60
0.28%
59
Others
1.51%
312
Social Customer Support Customers by Employee Size
The majority of Social Customer Support category falls in the company size of 0 - 9 employees (6196 companies), 20 - 49 employees (5234 companies), 100 - 249 employees (2588 companies).
Employee Size
Social Customer Support Customers by Geography
Companies using Social Customer Support technology software are majorly from the United States with 11874 (67.87%), United Kingdom with 1964 (11.23%), Canada with 1041 (5.95%) customers respectively.
Customers
Sign up for 6sense Revenue AI™ to get FREE verified B2B contact data.
Sign Up
Social Customer Support Customers by Industry
Top industries that use Social Customer Support for Social Media (1310), Digital Marketing (1150), Marketing (1067).
Customers
Market Share for Top Social Customer Support Technologies
Analyze the market share of popular Social Customer Support technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Sprout Social | 15029 | 72.51 |
| 2 | Zendesk Support | 5074 | 24.48 |
| 3 | Brand24 | 192 | 0.93 |
| 4 | Sparkcentral | 60 | 0.29 |
| 5 | Modern | 59 | 0.28 |
| 6 | Vision Helpdesk | 47 | 0.23 |
| 7 | CX Company | 39 | 0.19 |
| 8 | Attensity | 37 | 0.18 |
| 9 | Brand Embassy | 28 | 0.14 |
| 10 | Engagor | 25 | 0.12 |
| 11 | Blinger | 23 | 0.11 |
| 12 | Swat.io | 22 | 0.11 |
| 13 | Buffer Reply | 19 | 0.09 |
| 14 | Zanroo | 12 | 0.06 |
| 15 | Cisco SocialMiner | 11 | 0.05 |
| 16 | Airwoot | 9 | 0.04 |
| 17 | Conversity | 6 | 0.03 |
| 18 | SoDash | 6 | 0.03 |
| 19 | DigitalGenius | 6 | 0.03 |
| 20 | LiveWorld | 6 | 0.03 |
| 21 | Trooya | 4 | 0.02 |
| 22 | HelpSocial | 4 | 0.02 |
| 23 | Simplify360 | 3 | 0.01 |
| 24 | Bornevia | 3 | 0.01 |
| 25 | Pagelanes | 2 | 0.01 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Social Customer Support software market leaders?
Top leaders in the category for Social Customer Support software are Sprout Social, Zendesk Support, Brand24. Here, you can view a full list of Social Customer Support tools in the market.
How many companies use Social Customer Support software these days?
Which company has the most significant market share in the Social Customer Support software space?
What are the top industries that usually use Social Customer Support softwares?
Choose Technologies to compare
Popular Comparisons
6Sense Chrome Extension
Save time researching your prospects
Get FREE, verified contact data, including emails from any website or right from Linkedin. Find decision-makers faster and customize your outreach.
Install Now
Get instant access to B2B contact data across the web
Sign Up Today
