Question 1

What are the different markets in which
        Synthetix and
        Snappy Helpdesk compete against each other?

Accepted Answer

Synthetix and
        Snappy Helpdesk compete against each other in
        the Self Service Support, Cloud Contact Center Software, Help Desk And Ticketing, Virtual Agent.

Question 2

How does the market share of
        Synthetix
        and Snappy Helpdesk compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Synthetix has a
        2.43%
        market share in comparison to
        Snappy Helpdesk’s
        0.28%.
        Since it has a better market share coverage,
        Synthetix holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        Snappy Helpdesk holds the
        16th spot.

Question 3

How many customers are acquired by
        Synthetix and
        Snappy Helpdesk in the
        Self Service Support segment?

Accepted Answer

Synthetix has
        154 customers and
        Snappy Helpdesk has
        18 customers in the
        Self Service Support
        segment. Synthetix has
        136 more customers than
        Snappy Helpdesk in this category.

Question 4

What are the countries in which
        Synthetix and
        Snappy Helpdesk has more customers?

Accepted Answer

Synthetix has more customers in United Kingdom, United States and Germany.
Snappy Helpdesk has more customers in United States, Netherlands and Germany.

Synthetix Vs Snappy Helpdesk : In-Depth Comparison

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Comparing the customer bases of Synthetix and Snappy Helpdesk

Comparing the market share of Synthetix and Snappy Helpdesk

Compare Synthetix vs Snappy Helpdesk customers by geography

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