Synthetix
Multi-Channel Online Customer Service
Market Share of Synthetix
Current Customer(s)
154
Market Share (Est.)
2.43%
Ranking
#8
Top Competitors and Alternatives of Synthetix
The top three of Synthetix’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 21.72%, ServiceNow Service Catalog with 19.78%, Adobe RoboHelp with 15.97% market share.
Popular Comparisons
Top Competitors and Alternatives of Synthetix
The top three of Synthetix’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 21.72%, ServiceNow Service Catalog with 19.78%, Adobe RoboHelp with 15.97% market share.
Synthetix vs Microsoft Dynamics 365 for Customer Service
Synthetix vs ServiceNow Service Catalog
Synthetix vs Adobe RoboHelp
Synthetix vs HelpSite
Synthetix vs Oracle Knowledge Management
Synthetix vs Salesforce Desk.com
Synthetix vs Solvvy
Synthetix vs Support.com Cloud
Customers of Synthetix
Around the world in 2025, over 154 companies have started using Synthetix as Self Service Support tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Boots | 10,000+ | Nottingham | England | United Kingdom |     |
| UK government | 10,000+ | London | England | United Kingdom | |
| Manchester City Council | 5,000 - 9,999 | Manchester | England | United Kingdom | |
| Wessex Water | 5,000 - 9,999 | Bath | England | United Kingdom | |
| WEST MIDLANDS TRAVEL LIMITED | 5,000 - 9,999 | Birmingham | England | United Kingdom | |
| Dwr Cymru Welsh Water | 1,000 - 4,999 | Cardiff | Wales | United Kingdom | |
| Anglian Water Services | 1,000 - 4,999 | Huntingdon | England | United Kingdom | |
| KCOM | 1,000 - 4,999 | Kingston upon Hull | England | United Kingdom | |
| Yorkshire Water | 1,000 - 4,999 | Bradford | England | United Kingdom | |
| National Express LTD | 1,000 - 4,999 | Birmingham | England | United Kingdom | |
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Synthetix Customers by Products and Services
The top three products and services offering customers that use Synthetix for Self Service Support are Savings Accounts (4), SUVs (4), Online Banking (4).
Customers
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Synthetix Customers by Employee Size
The majority of Synthetix's customers for the self-service-support category fall in the company size of 1,000 - 4,999 employees (29 companies), 20 - 49 employees (20 companies), 0 - 9 employees (20 companies).
Employee Size
Synthetix Customers by Geography
The top three geographies of Synthetix for self-service-support are the United Kingdom with 128(84.77%), United States with 12(7.95%), Germany with 4(2.65%) customers respectively.
Customers
Employees of Synthetix
Also see other Products/Services by Synthetix in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Synthetix competitors?
Synthetix’s Top competitors in the self-service-support category are Microsoft Dynamics 365 for Customer Service, ServiceNow Service Catalog, Adobe RoboHelp. You can view a full list of Synthetix competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Synthetix and 40,000 other technologies on the internet. You can also compare Synthetix and its feature with top competitors here : Synthetix vs Microsoft Dynamics 365 for Customer Service Synthetix vs ServiceNow Service Catalog Synthetix vs Adobe RoboHelp.
What is Synthetix customer distribution based on company size?
What is Synthetix market share in the self-service-support?
What are the top countries that use Synthetix?
What are the top industries that use Synthetix?
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