Eptica
Eptica is a leader in multichannel and multilingual customer interaction management software, covering email, web, social media, web chat and agent ch...Read more
Market Share of Eptica
Current Customer(s)
8
Market Share (Est.)
0.13%
Ranking
#23
Top Competitors and Alternatives of Eptica
The top three of Eptica’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 21.72%, ServiceNow Service Catalog with 19.78%, Adobe RoboHelp with 15.97% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Microsoft Dynamics 365 for Customer Service | 1375 | 21.72% | Eptica vs Microsoft Dynamics 365 for Customer Service |
| ServiceNow Service Catalog | 1252 | 19.78% | Eptica vs ServiceNow Service Catalog |
| Adobe RoboHelp | 1011 | 15.97% | Eptica vs Adobe RoboHelp |
| HelpSite | 735 | 11.61% | Eptica vs HelpSite |
| Oracle Knowledge Management | 604 | 9.54% | Eptica vs Oracle Knowledge Management |
| Salesforce Desk.com | 428 | 6.76% | Eptica vs Salesforce Desk.com |
| Solvvy | 231 | 3.65% | Eptica vs Solvvy |
| Synthetix | 154 | 2.43% | Eptica vs Synthetix |
| Support.com Cloud | 105 | 1.66% | Eptica vs Support.com Cloud |
| HelpSpot | 66 | 1.04% | Eptica vs HelpSpot |
| Do You Dream Up | 63 | 1.00% | Eptica vs Do You Dream Up |
| Aspect Self Service | 55 | 0.87% | Eptica vs Aspect Self Service |
| Magentrix | 42 | 0.66% | Eptica vs Magentrix |
| Helpy | 41 | 0.65% | Eptica vs Helpy |
| ScreenSteps | 33 | 0.52% | Eptica vs ScreenSteps |
| Snappy Helpdesk | 18 | 0.28% | Eptica vs Snappy Helpdesk |
| Talkus | 18 | 0.28% | Eptica vs Talkus |
| Magentrix PRM | 15 | 0.24% | Eptica vs Magentrix PRM |
| HelpDocs | 12 | 0.19% | Eptica vs HelpDocs |
| Gluru AI | 11 | 0.17% | Eptica vs Gluru AI |
Popular Comparisons
Top Competitors and Alternatives of Eptica
The top three of Eptica’s competitors in the Self Service Support category are Microsoft Dynamics 365 for Customer Service with 21.72%, ServiceNow Service Catalog with 19.78%, Adobe RoboHelp with 15.97% market share.
Eptica vs Microsoft Dynamics 365 for Customer Service
Eptica vs ServiceNow Service Catalog
Eptica vs Adobe RoboHelp
Eptica vs HelpSite
Eptica vs Oracle Knowledge Management
Eptica vs Salesforce Desk.com
Eptica vs Solvvy
Eptica vs Synthetix
Customers of Eptica
Around the world in 2025, over 8 companies have started using Eptica as Self Service Support tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Enghouse | 100 - 249 | Boulogne-Billancourt | Ile-de-France | France |   |
| Eptica | 100 - 249 | Boulogne-Billancourt | Ile-de-France | France |   |
| Antiseptica | 50 - 99 | Pulheim | North Rhine-Westphalia | Germany | |
| Customer Contact Central | 0 - 9 | El Segundo | California | United States | |
| Wheelhouse | 20 - 49 | San Francisco | California | United States | |
| Grepsr | 250 - 499 | Kathmandu | Central Region | Nepal | |
| Romed | 0 - 9 | Zoersel | Flanders | Belgium | |
| Customer Experience Update | 0 - 9 | El Segundo | California | United States | |
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Eptica Customers by Products and Services
The top three products and services offering customers that use Eptica for Self Service Support are Logiciel Centre De Contact (2), Customer Experience Intelligence (1), Web Chat (1).
Customers
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Eptica Customers by Employee Size
The majority of Eptica's customers for the self-service-support category fall in the company size of 0 - 9 employees (3 companies), 100 - 249 employees (2 companies), 250 - 499 employees (1 companies).
Employee Size
Eptica Customers by Geography
The top three geographies of Eptica for self-service-support are the United States with 3(37.50%), France with 2(25.00%), Nepal with 1(12.50%) customers respectively.
Customers
Employees of Eptica
Also see other Products/Services by Eptica in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Eptica competitors?
Eptica’s Top competitors in the self-service-support category are Microsoft Dynamics 365 for Customer Service, ServiceNow Service Catalog, Adobe RoboHelp. You can view a full list of Eptica competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Eptica and 40,000 other technologies on the internet. You can also compare Eptica and its feature with top competitors here : Eptica vs Microsoft Dynamics 365 for Customer Service Eptica vs ServiceNow Service Catalog Eptica vs Adobe RoboHelp.
What is Eptica customer distribution based on company size?
What is Eptica market share in the self-service-support?
What are the top countries that use Eptica?
What are the top industries that use Eptica?
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