Question 1

What are the different markets in which
        Five9 and
        CallFire compete against each other?

Accepted Answer

Five9 and
        CallFire compete against each other in
        the Auto Dialer, Contact Center, Inside Sales, Interactive Voice Response (IVR), Call Recording.

Question 2

How does the market share of
        Five9
        and CallFire compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Five9 has a
        1.52%
        market share in comparison to
        CallFire’s
        0.07%.
        Since it has a better market share coverage,
        Five9 holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        CallFire holds the
        11th spot.

Question 3

How many customers are acquired by
        Five9 and
        CallFire in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Five9 has
        2,776 customers and
        CallFire has
        131 customers in the
        Interactive Voice Response (IVR)
        segment. Five9 has
        2645 more customers than
        CallFire in this category.

Question 4

What are the countries in which
        Five9 and
        CallFire has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
CallFire has more customers in United States, Canada and United Kingdom.

Five9 Vs CallFire : In-Depth Comparison

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Comparing the customer bases of Five9 and CallFire

Comparing the market share of Five9 and CallFire

Compare Five9 vs CallFire customers by geography

Customer Movements for this month

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