Zendesk Vs Connect First : In-Depth Comparison

What are the different markets in which Zendesk and Connect First compete against each other?

Zendesk and Connect First compete against each other in the Contact Center, Interactive Voice Response (IVR), Customer Experience, Instant Messaging And Chat, Knowledge Management.

How does the market share of Zendesk and Connect First compare in the Interactive Voice Response (IVR) market?

In the Interactive Voice Response (IVR) market, Zendesk has a 90.75% market share in comparison to Connect First’s 0.00%. Since it has a better market share coverage, Zendesk holds the 1st spot in 6sense's Market Share Ranking Index for the Interactive Voice Response (IVR) category, while Connect First holds the 23rd spot.

How many customers are acquired by Zendesk and Connect First in the Interactive Voice Response (IVR) segment?

Zendesk has 165,482 customers and Connect First has 8 customers in the Interactive Voice Response (IVR) segment. Zendesk has 165474 more customers than Connect First in this category.

What are the countries in which Zendesk and Connect First has more customers?

Zendesk has more customers in United States, United Kingdom and Australia.
Connect First has more customers in United States, Pakistan and India.