Question 1

What are the different markets in which
        Helpshift and
        SolarWinds MSP Manager compete against each other?

Accepted Answer

Helpshift and
        SolarWinds MSP Manager compete against each other in
        the Helpdesk Tools, Contact Center, Instant Messaging And Chat.

Question 2

How does the market share of
        Helpshift
        and SolarWinds MSP Manager compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Helpshift has a
        1.27%
        market share in comparison to
        SolarWinds MSP Manager’s
        0.01%.
        Since it has a better market share coverage,
        Helpshift holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        SolarWinds MSP Manager holds the
        79th spot.

Question 3

How many customers are acquired by
        Helpshift and
        SolarWinds MSP Manager in the
        Helpdesk Tools segment?

Accepted Answer

Helpshift has
        1,021 customers and
        SolarWinds MSP Manager has
        7 customers in the
        Helpdesk Tools
        segment. Helpshift has
        1014 more customers than
        SolarWinds MSP Manager in this category.

Question 4

What are the countries in which
        Helpshift and
        SolarWinds MSP Manager has more customers?

Accepted Answer

Helpshift has more customers in United States, United Kingdom and India.
SolarWinds MSP Manager has more customers in United States, Greece and Italy.

Helpshift Vs SolarWinds MSP Manager : In-Depth Comparison

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Comparing the customer bases of Helpshift and SolarWinds MSP Manager

Comparing the market share of Helpshift and SolarWinds MSP Manager

Compare Helpshift vs SolarWinds MSP Manager customers by geography

Customer Movements for this month

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