Microsoft QnA Maker is a web-based service that trains AI to respond to user's questions in a more natural, conversational way.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of QnA Maker by Microsoft’s competitors in the Customer Support Services category are Freshdesk with 92.93%, Agent.ai with 1.10%, Microsoft Dynamics 365 for Customer Service with 1.04% market share.
Popular Comparisons
The top three of QnA Maker by Microsoft’s competitors in the Customer Support Services category are Freshdesk with 92.93%, Agent.ai with 1.10%, Microsoft Dynamics 365 for Customer Service with 1.04% market share.
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Around the world in 2025, over 180 companies have started using QnA Maker by Microsoft as Customer Support Services tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
City Of San Francisco | 10,000+ | San Francisco | California | United States | |
Wipro | 10,000+ | Bengaluru | Karnataka | India | |
AT&T | 10,000+ | Dallas | Texas | United States | |
Petronas | 10,000+ | Kuala Lumpur | Kuala Lumpur | Malaysia | |
United Nations | 10,000+ | New York City | New York | United States | |
Prudential Financial | 10,000+ | Newark | New Jersey | United States | |
Schneider Electric SE | 10,000+ | Rueil-Malmaison | Ile-de-France | France | |
Bp | 10,000+ | London | England | United Kingdom | |
Accenture | 10,000+ | Dublin | Leinster | Ireland | |
Siemens | 10,000+ | Munich | Bavaria | Germany |
The top three products and services offering customers that use QnA Maker by Microsoft for Customer Support Services are Cloud Services (23), Cybersecurity (14), Data Analytics (13).
Customers
The majority of QnA Maker by Microsoft's customers for the customer-support category fall in the company size of 10,000+ employees (81 companies), 1,000 - 4,999 employees (27 companies), 100 - 249 employees (26 companies).
Employee Size
The top three geographies of QnA Maker by Microsoft for customer-support are the United States with 62(41.89%), India with 23(15.54%), United Kingdom with 15(10.14%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top QnA Maker by Microsoft competitors?
QnA Maker by Microsoft’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of QnA Maker by Microsoft competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of QnA Maker by Microsoft and 40,000 other technologies on the internet. You can also compare QnA Maker by Microsoft and its feature with top competitors here : QnA Maker by Microsoft vs Freshdesk QnA Maker by Microsoft vs Agent.ai QnA Maker by Microsoft vs Microsoft Dynamics 365 for Customer Service.
What is QnA Maker by Microsoft customer distribution based on company size?
What is QnA Maker by Microsoft market share in the customer-support?
What are the top countries that use QnA Maker by Microsoft?
What are the top industries that use QnA Maker by Microsoft?
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